This is not traditional furniture and many of the pieces highlight The artist, designer or maker. What's worse, they took 3 times to deliver another defected panel, which is still bad one. I will say that West Elm's furniture is only a step above Ikea and that Anthropology's is very well made and thoughtful. The customer service person, Chastity, kept trying to tell me they were produced in Portland. You get 10 points in rewards per dollar; rewards that give you store credit! The staff is nice and helpful. Obviously I was very tired of having to explain the situation another time and I asked him to sort it out. The loud music is a distraction. I called this store to see if they had the items in stock to ship and a wonderful girl named Sammy helped me located everything they did have or had to get from another store. On the other hand..my delivery date was pushed back twice. But it seems the absolute height of arrogance to just allow your dog to step all over brand new furniture, and not one single store employee stopped this woman. Then he helped us figure out the logistics of hauling it back to our house (required an Uber XL). take the elevators up to street level to get in a side door of the store and "Walahh" you are transported to interior design heaven. You have the option to disable non-essential cookies below. Been a longtime customer of Restoration Hardware and Mitchell Gold/Bob Williams but I've bought some Crate and Barrel things in the past, including my everyday plateware. My drinking smoked glasses cracked more than twice and each time I replaces them. I like what CB2 brings to the furniture game. CB2, Crate and Barrels sister line, takes a fashion-forward approach to design, integrating trends in a bolder way than Crate and Barrel. Be careful shopping here. They have many floor associates around to help you that you can ask. $2,199. Really nice stuff but you NEVER receive it. I bought a set of chairs, a table and a mirror. They need to work on their customer service, because looking at all the other reviews that's not their strong suit. I've experienced better. I called in February and said they're not sure so they'll call me when it arrives. Next, give your snacks and drinks a spot to rest too by placing a side or coffee table in the area. Alas, I need to cancel my work appt and be at home now, for CB2 to arrive. Anansi, Up to 30% Off Decor, Bedding & Entertaining, Warehouse Sale: Up to 60% Off Decor & Mirrors, Warehouse Sale: Up to 60% Off Pillows & Throws, Warehouse Sale: Up to 60% Off Kitchen & Dining, Warehouse Sale: Up to 60% Off Bedding & Bath, Do Not Sell or Share My Personal Information. I placed this order on June 18. I feel welcome and not like an outsider if I don't make a purchase. This location has no dedicated parking so taking the free Circulator bus from Union Station, Dupont Circle, and other points east is your best option. The store was clean and well-organized. this place is definitely not an outlet store but it is a store with good and reasonable price but they'd still cb2 so expensive. In store, you can buy smaller things in the rear including kitchenware, small furniture, accessories. The first sofa I received from CB2 was a dud, it happens, but their customer service blew me away. CB2 get it together and please hire a team that actually feels motivated to help out their customers, and justify shopping at CB2 rather than the many other trendy home furnishing stores in the city. Perhaps they are setting themselves apart from West Elm, and the beautiful new furnishings of Anthropology. Can I just say how happy I am that CB2 is finally in Miami?! $6,094.00. I purchased a bunch of glasses in varying sizes. Us too. The store is two levels so take your time when you're shopping around. The staff is extremely friendly and helpful, and there's plenty of metered parking next to the store. The handles on the dressers are 3", but the centers are 2.75". They definitely do not seem very motivated. Boy oh boy where do I begin?! A guy named Scott presents himself as the manager and offers to help me out after what I've told him. Sell an Item. I bought a 5 x 8' rug online and it was on backorder. Suite 69473 Find deals on modern furniture pieces and home accessories, and discover what's on sale for a limited time. There were no other customers in the store during the slow weekday afternoon. I say, since you missed the deadline when can I come get my full refund? We'll go through a few of their most popular searches below. Before visiting there Georgetown store, I researched things I wanted online first. When dealing with this company, you either get a completely knowledgeable person or an incredibly incompetent one. They're made in Poland, in Krosno, a town comprised mainly of glassblowers. I don't know why people are hating on this place so muchunless the customer service used to be really bad and then they upped their game. Just add some cool decor plus a large rug underfoot and voilayour space is ready for everything from lounging solo to hanging with the crew. We had a few issues with our order of a dining table but they more than made up for the problems with their service and friendliness. This best-selling coupe is (finally) back in stock, UP TO 30% OFF DECOR, BEDDING & ENTERTAINING, Clara Parking lot is a joke can't get a coffee before going shopping or they will tow you. I connected to a lady, I believe her name was Melanie, who transferred me to returns. This would normally be okay if timing wasn't an issue, but this is extremely burdensome because (1) we already planned to take time out to make sure we would be present on 11/16, and (2) this is being delivered to a condominium where you need to communicate with management. Set it atop a media console cabinet that's got space to stash all your binge-watching essentials. Sometimes it says we have one but it's actually for the item that's on display Me: (after I've lost my patience!) The customer service was horrible. I'll update if I hear from someone. Look for Sidney, great customer service. A week goes by and I get the email confirmation that the item has arrived, so I called the store to confirm the item is there and ready for pick up, the employee on the phone confirmed the item was there and I was told that they were currently observing 'Holiday Hours' and that they would be open an hour later than usual close time. Feel like you're living the high life with modern living room furniture. Plenty of nice plateware and friendly faces at Sur La Table and Williams Sonoma no need to return. Get ready to discover your newest design crush with modern furniture from CB2. We believe "sales" are unfair and misleading because often times retailers . You can't go wrong with CB2! I had to push and push until she said " ok we will check the records" To make a long story short. There were 4 people behind the register while I was standing there with my items. Had 2 great shopping experiences here in the last month thanks to Tracy in the upstairs furniture department! Ikea is more stylish and half the price - go there instead and enjoy a hot dog while you shop. So would I shop here again? The sales associate informed me that the mirror is now backordered with no clear availability date - which is completely different from the expectation that was set when I made the purchase (that it was available and would be on a truck to the store in the next few days). Snooty. I came from work so I didn't look my best, I felt judged and felt unworthy of the employees respect or attention. You could find better at Ikea, TJMaxx or Marshalls, even a garage sale will do. If you are looking for anything from a vase to a bed to outdoor lounge furniture they have it covered. I never received an email or a phone call about this and was only notified when I contacted customer service myself. The one in the store was very comfortable. limited time CAD 6,477.60 reg. But was super-duper shocked with this person "TOMMY" , being a part of a service industry and an esteemed store, he certainly does not stand up to that level. Me: Well can you check to make sure? BOB'S DISCOUNT IS AN EVERY DAY DISCOUNT. I'm excited AF. Tried another second checker who appeared to be free. When it comes to affordability, customers have mentioned that the furniture can be on the pricey side while others who are used to the the higher prices of Crate & Barrel find CB2's pricing to be refreshing. Terms of Service and - Read less. I absolutely love the bike rack, as it really keeps the space open in my small apartment. If you are buying in cb2, be prepared to tolerate their worst quality and waste a lot of time dealing with the problems. Or, if statement pieces are more your thing, look for unique furniture featuring playful details, sure to be the talk of the town (or at least your next dinner party). Cb2 literally has the worst customer service. Stay away from this place. We had a pretty flawless trip to go and pick up some items that we'd ordered to have shipped to the store. As a bonus, you can fill these planters and vases with foliage, which will add even more texture to a room. I spoke to Karen in cherry creek and she had an SOL attitude and said well not ALL pieces are interchangeable. I have ordered quite a few furniture and carpet items at CB2 as I am updating my condo. In terms of customer satisfaction, most customers like CB2's selection, but there were some complaints about durability and delivery. My 3-star rating was because Melanie and Michael, the returns person, made the transaction as smooth as possible. Grab a used Crate & Barrel headboard or bed in fabric or wood to give your bedroom a crowning touch. Even so, some customers have reported issues with durability over time and issues with their orders. Convenient location Low inventory of items on sale Indifferent staff. Nothing in here grabbed me anyway, so I'll just head back over to Room & Board where they have good product and don't act like snoots. They even looked after my dog while I shopped. They even let me borrow a dining chair for a few minutes (I work and live nearby and they had done their due diligence so they knew I'd bring it right back) to see how it would look in my home because I was having a terrible time deciding on which fabric to choose. They were professional and answered all my need. I've called and complained multiple times to the store and they assured me the manager would call back. They replaced my broken marble desk with another faulty product over two months after I've paid in full. Even with the editorial edge CB2 offers, prices are aimed at first-time apartment dwellers, making CB2 just about the coolest brand ever. Not only did she give amazing client service over the phone but she did the calling to their parts dept for me. I stopped in today to pick up a bistro table I'd ordered via the website. I call up to get a new one sent and am given the delivery fee waived up as a concession for having to wait yet another month to get a replacement. People are friendly and willing to help. A step above in terms of quality and price from Ikea level brands, or maybe even 2 steps above. I love the products this store offers and I used to go to the shop in Chicago when I lived in Milwaukee, so I was hopeful when I finally got into the Minneapolis store. I had purchased the sofa 6 months prior and they told me I could have a full money refund. Take 30% Off at CB2 Get furniture, decor, and more at CB2 and save 30% on your purchase by using this coupon when you check out CODE M30 Show Coupon Code 20% OFF Up to 20% off on select Outdoor Furniture PROMO Get this deal 20% OFF Get Extra 20% Off Select Items with Promo Code Get an extra 20% discount on select items. they have risen significantly from a few years ago while in NYC. Don't. Seriously! It seems like every week or two, they have specialized sales - one week will be 15% off all sofas, another week will be 15% desks, etc. But since they consolidated to the North Ave location and expanded across the country, they've gotten a lot better and have some great stuff. They refused to be flexible. Shop our Excellent Inventory of Newly Made and Vintage Restoration Hardware. Of course, I tend to shop there during a weekday when I have off and I'm in the neighborhood. Went to check this place out, since I was in the area.An interesting furniture place. I can't help but wander into CB2 as often as possible. They offered to refund all my money and I lept at the chance! Great merchandise and displays! Crate And Barrel Lounge II Sofa, Loveseat & Storage Ottoman Prairie Village, KS $175 $200 Crate and Barrel Dining Chairs (4) Wichita, KS $150 Crate And Barrel Sofa And Ottoman 82" Long 36" Deep SEE DESCRIPTION McKinney, TX $500 $600 Crate and Barrel Lounge Sofa Overland Park, KS $1,500 Crate And Barrel Infinite Grande Sofa Raymore, MO $1,000 She was patient and helpful and it didn't hurt that she has a lovely demeanor. Thanks CB2! Total price: $14! We were the only customers in the store. I will definitely go back with this type of service. I understand special order items take a while to order. With chic designs and a bit more moderate prices, CB2 is distinguishing itself as a younger and more updated sibling of Crate & Barrel.Customers appreciate the fresh styling that CB2 has to offer and can find design inspiration in their catalog. (Leave the neutrals for Pottery Barn.) No one can lie to me. They did appear to be a bit overstaffed on our Saturday afternoon visit because it seemed the sales people outnumbered the customers but if it means I get help when needed, I'm all for it. This is one of the best times to be an online furniture and home decor shopper. I explained and they said they'd get back to me. 548 Market Street They have parking in the rear underground parking lot off a side street. I would post an update if the store was able to make the experience any more positive. When I casually mentioned that I had bought something at Crate and Barrel she linked me up with Crate and Barrel to combine deliveries and save on charges. She went over and beyond to help me with my purchases. The cons: Durability issues were mentioned by some shoppers for both the dining tables and chairs. It took forever to get them. I like CB2 and sometimes go in the brick and mortar store to look at things in person that I've been checking out online. One by one, they are taking turns finding themselves in the trashcan. Received my furniture today. It was kind of creepy. Reasons why? The style was Marta, a micro thin glass- sleek and minimalistic. Like I said earlier, this one issue would make them 5 stars. Furniture Starting at $199 Shop All (157) Shinola Runwell Wood Frame Sofa Clearance $1,999.97 reg. Note that there is a garage attached to the building which makes parking so much less anxiety inducing in Georgetown. If you are using a screen reader and are having problems using this website, please call 800.606.6252 for assistance. Called the store and they said the same! Such a shame , I was going to buy $2k worth of furniture, but her terrible attitude made me take my money elsewhere. Originally paid $1500 in 2019 . I must say I was truly surprised and delighted with the service I received over the phone from the associate named Mary. Great location, great product and top notch customer service! It's a blast from the past with a taste of now to spice it up. $1,699.00 Final Sale Fields Cane Settee with White Cushion by Leanne Ford Clearance $699.97 reg. We went in and purchased a whole bedroom set. The staff was great specially Ana, who made sure all of my delivery concerns were taken care of before I even left the store. CB2 Sale: Furniture Deals & Home Decor Discounts. I placed an order for a marble coffee table mid-June and they said it would be ready mid-July. I am completely enamored by their eclectic and modern designs and products. WHATS THE DIFFERENCE BETWEEN CRATE & BARREL AND CB2? Nice enough staff Lovely but not a good shopping experience. Terms of Service and I will still shop there for design ideas, but will likely make purchases elsewhere. Disaster delivery for just a coffee table. There were 2-3 staff standing at the cash register having a conversation as if I wasn't even there. The mirror itself looks great, but alas, is just a mirror with a metal trim. Our collection is a best-of-the-best edit thats been 100% curated by our in-house style experts. I really like CB2. Previous Slide Use Arrow Keys to Navigate Next Slide. CB2 is Crate & Barrel's more affordable furniture and home brand, with a focus on their online storefront. I'm not sure how they plan to sell much with this approach. Because it is a floor model " I was told. Privacy Policy. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. I replied with my order number and this is what I got- "Unfortunately, we are unable to assist in this case. It's conveniently located in the heart of Uptown so you don't have to drive to the burbs, and can feel and hold items instead of only imagining them in your hands when you're sitting at your computer browsing Amazon or any online store. Other times, a rustic wood table turns out to be much less than you might have feared. 15% back and a voided warranty? Privacy. The staff at this store are very good and great customer service. The designs are modern and fun but not pretentious or overly cute. It took 10 days, three more days than their ETA, which they kept changing to the next day and the next day and the next. Spent around 4-5 hours and finished at 2am, and of course got late on my job on the next day cause I was so tired. Won't consider buying in cb2 next time and forever. You name it, I've probably purchased it. We ordered a table on April 22 with the promise that we will get delivery for May 24. Customer service was a hit or miss depending on who you were dealing with. I called at the end of January and they said February. This is mid-February. Used cb2 in NYC on Kaiyo online used furniture store. *I sent my contact information to CB2, as requested, on the day they responded and haven't been contacted yet. So helpful that I spend $150 on some rando stuff I don't really need! Gently-loved, secondhand Restoration Hardware is a modestly chic addition to any home. Still a great place to put some individual personality into where you live. Even if you don't have a dedicated at-home office, carving out a corner of the living room for a classy desk can be a real productivity booster. I don't have the luxury of buying things every 3 months. Left the store without a receipt because the printer was broken. Fine, the desk is delivered a few weeks later then promised but that's ok, it's a nice desk. My favorites would definitely have to be their selection of bar goodies and lamps. With their characteristcally modern and unique designs, shoppers can choose from table and floor lamps, pendant lights, flush mounts, wall sconces, and even light bulbs and switch plates to match. She didn't. I purchased all of my kitchenware, glasses, wine classes, flatware etc. I asked how is that possible to just find out. The pros: Modern and stylish lamp designs and lighting options. Now I'm officially a little addicted to there minimalist design ideas, dinnerware, accessories, and art. Check your text messages & reply "Y" to receive your discount code. JC took care of us and he was extremely helpful, took his time with us, and we left very happy. She was very friendly and gave me an experience that will keep me shopping at my local CB2 in Miami Beach! Very modern and affordable compared to a lot of other places on the beach. I highly recommend checking this place out if you're in the market for new furniture or home decor! What? A lady named, (I will call her K because I don't remember the name but it did start with a K or a C), when asked about her opinion on a wall decor, said I don't know, and it was just simply too hard for her to give an opinion for someone who works at a furniture store. ***Update*** After a couple months my girlfriend and I started getting annoyed the pieces of the sectional were sliding apart often. Was told 6-8 weeks for order and delivery. They have a parking garage conveniently located right next to the store so you can park, come in and get your items, and be out in a jiffy. This is a great store for furniture and home goods and what better to have it with Crate and Barrel quality.
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