The food was beautiful. My timeshare experience has been pretty accurate and good. I wanted a better understanding of how to maximize my benefits and enjoyment of the investment that I had just made., Now the page has taken on a life of its own, with a member administrator and OVC employees jumping in to clarify details from time to time. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We were shown the membership club by Nina and Joshua, which was incredible!Although the membership was not for us at this moment in time, I would highly recommend this to family and friends. However, we had a good experience with a June trip to Cape Cod by banking our week with RCI, and we're heading back to Mexico using our free week certificate in August--I can let you know how it goes, if you'd like. I am very disappointed in the customer service and overall lack of professionalism in this experience. With nearly 25,000 members and 23 properties, the organization is heralded for being one of the first to bring all-inclusive resorts into the timeshare arena. Occidental Vacation Club, a full service, all-inclusive timeshare company, has expanded the experiential portion of its multi destination Club to include an optional Yacht Club Membership. What you need to do to cancel your Mexican timeshare. Annual Frequency in Prime Time valid until 2036 Thats perfect for most of us!! Did you get Interval or RCI with your purchase? Occidental Yacht Club is a way of making a lasting impression to people who matter to you he added. Dear MrsC2B2111Thank you for choosing Barcel during your trip to Cancun. No hassles, no surprises, awesome trip. You know what? The beach area is lovely and is man made, could do with some extra sand. Seems there are plenty of rooms just simply do not wish to honor a gift voucher that we were really excited to receive. Occidental Vacation Club, part of Barcel Hotel Group They have an agency that helps to facilitate the rental of weeks you do not wish to use and that you will actually make money on these weeks. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27770125', '');}, 'log_autolink_impression');car salesman use. In the end we were refunded our deposit less the costs for the stay and dinner which we had no problem in paying. You had a year. Part of our package was a "free" week at Royal Hideaway. #1411300014 Right-to-Use at Occidental First Club Membership Annual Frequency in Prime Time valid until 2036 2-Bedroom Unit for 6 people Bonus Time and Yacht Club Privileges included There's no beach. Forbes Travel Guide, renowned as the only independent, global rating system for luxury hotels, restaurants and spas, has just announced the winners of its 2019 Star Awards. Cuando Occidental Vacation Club, una divisin de Occidental Hotels and Resorts, recibi la codiciada calificacin de la Corona de Oro de RCI para 10 de sus resorts, decidieron celebrar. Ironically, even then I had trouble getting what was promised, what I had paid for. We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). The Members-only Lounge is available for Gourmet Breakfast, Premium bar, or just a classy hangout joint with good music, he says. Dear Mark C:At Barcel name, we thank you for choosing our hotel once more for your well deserved holiday and put your comment on this web site. We went back to the room around 5:00pm, and they didn't make/clean the room or bed. Grand re-opening festivities took place this weekjust in time for holiday travelers to enjoy.With $1.4 million in renovat Occidental Vacation Club (OVC) Members have taken the initiative to put together their own Facebook Page to share everything from operational questions (Can someone help me understand bonus time?) to membership perks.OVC itself maintains its own blog site www.occidentalvacationclub/sharethejoy which is chock full of Club, Occidental Vacation Club, part of Barcel Hotel Group This is clearly the true meaning of a Club, where people have something in common and share the experience together. We were not nave going into the 90 minute tour. I told them I would need to consult an attorney or research the company and they got us out asap. We could have politely declined and walked away at this point. En la mayora de los casos, RCI Gold Crown Resorts beneficia a los miembros con el mayor poder comercial dentro de la red de intercambio de RCI. We offer you an apology for the inconvenience that you had in your room, we can always change your room where they feel more comfortable.We are happy to know that the service that our offer you staff have made your stay outside more pleasant.We hope you give us the opportunity to receive it again and change your perception and experience.Best regards,Jessica Reyna Arechiga.General Management Assistant. Luis Namnum, President of Occidental Vacation Club says that upon arrival First Club members are welcomed by the Concierge and greeted by name. Luis Namnum, presidente de Occidental Vacation Club, estuvo presente junto con RCI y otros ejecutivos del club para compartir la alegra ms reciente en Occidental Grand Flamenco Punta Cana y Occidental Grand Flamenco Ixcaret. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If thats your circumstance, then good for you. Hotel Features Unlimited meals, snacks & beverages 6 restaurants, 3 bars & 1 Disco with bar In-room dining !The food was lovely, lots of choice, we didn't try any of the other restaurants but can highly recommend the main buffet.On arrival we were disappointed that our room was lagoon facing but we had a great view across Cancun being on the 6th floor and a private sunny balcony that was not overlooked.Would definitely stay here again, can't wait to go back. The new sales room will be functioning at the Barcel Tucancn Beach with a Project Director and five sales representatives in charge of welcoming hotel guests introducing them to the features that make the club so special as well as giving them an on-site tour at one of the near-by resorts so they will be able to see it all first-hand. OVC itself maintains its own blog site www.occidentalvacationclub/sharethejoy which is chock full of Club, Caribbean and general travel information. A stay at their Five Star resort just down the street from the office called the Royal Hideaway for the balance of our trip (in our case two nights.). I reminded them that I had the paperwork stating how much our stay at the Royal Hideaway was valued at, and that we wouldnt be charged a penny more, and if they did try to charge use anything additional that they would be dealing with our credit card company (used to make the deposit), and our attorney. We had said to each other that we were going to set a clock, and ask to leave at the 90 minute mark. We will be glad to welcome you again soon in our property.Sincerely. From what I hear all the OVC resorts are wonderful. We are very happy to know that kindness and excellent service of our staff, the rooms, our varied and exquisite cuisine made your an unforgettable holiday which is our goal.We are glad that your stay has been pleasant .We hope to welcome you again, please, contact us before your next visit.Best regardsJessica Reyna ArechigaGeneral management assistant, Really great location and the staff are really friendly, the only thing that let's it down is having to pay for WiFi and you only can use it on one device, I would stay here again and Alberto Martmez who is a bar man was excellent at his job and really friendly. According to Forbes Travel Guide, some of Royal Hideaway Playacars most outstanding aspects include: Relaxing treatments offered at the propertys spa the icing on the cake of an unforgettable vacation experience. PM cancelled VRBO stay. To get laundary done is costly when compared to other resorts we have been at. Its a special restaurant for Royal Club guests only. Occidental Vacation Club, a division of Occidental Hotels and Resorts, has announced the opening of the First Club at Occidental at Xcaret Destination, in Mexico. Mexico, Dominican Republic, Costa Rica and Aruba are just some of the options your membership has to offer. Please let me know. This year, Royal Hideaway Playacar is honored to be included in the category of Recommended Hotels, further solidifying the propertys status as one of the very best adults-only and all-inclusive resorts in the Riviera Maya. We wanted to cancel the membership, but we still feared that because we stayed at the Royal Hideaway that we would not be allowed to cancel. The certificate was dated June 2008 and said it was good for "24 months" from the date of purchase. The next day, we went to the beach(beach???). You spend the next hour signing paperwork. Internal Exchange within the Occidental Resorts Dear Michaelafirth,Just a quick note to thank you for your positive review. The resort incorporates winding river channels, free-form pools and a private beach with powder-soft white sand on a quiet cove. Occidental Vacation Club (OVC) Members have taken the initiative to put together their own Facebook Page to share everything from operational questions (Can someone help me understand bonus time?) to membership perks. Sports enthusiasts also may select to also enjoy snorkeling, scuba diving and deep sea fishing. The Yacht Club Membership is offered as an addition to First Club and Grand Level members and includes a 4-6 hour cruise from Punta Cana, Riviera Ma. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-38329302', '');}, 'log_autolink_impression');Cozumel we were approached by a man who asked if we would be interested in a free rental car. It is the personalized service. Please see our partners for more details. We also found the Amstar Reps at the hotel to be very helpful.We would gladly to back to this resort and hope to do so in the next year or two as the park next door needs more exploring, its huge, get a multi pass if possible as it may work out cheaper, we paid 249 usd for a one day pass. Most guests we met were friendly. a. Sign Up to My OVC Dear member, As an Occidental Vacation Club member, you can create an online account to request reservations, manage your ownership, view Member benefits and specials, and much more. They offered us refreshments and we accepted. We purchased into the occidental vacation club last year, stupid idea. Bonus Time and Yacht Club Privileges included If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As an Occidental Vacation Club member, you can create an online account to make The accommodation and benefits of this membership takes the stress out of booking holiday through a travel agent. Plenty of pool space and bars. I would highly recommend going for breakfast. The other option is to contact the company you are under contract with and see if they would be willing to take it back. Do you know if there is any way to cancel after the 5 days cooling off period. We werent looking for a handout; we just didnt want to be stuck with the timeshare for the next 25 years. For those of you who have bought a house its much the same, page after page of paperwork that you need to sign. Know Your Rights! I have a week and then bonus time, where you can only book 60 days in advance. We also got sucked in and bought an alternating year Royal Club membership, and had the same buyers' remorse. We want to express our most sincerely gratefulness to you for your kind words about the service you received from our staff, and the facilities.We look forward to welcoming you back!Sunny regards and best wishes. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27533996', '');}, 'log_autolink_impression');flight costs and time, etc. I just came back from Occidential Grande Xcaret this was my second stay there and this time they were pushing the time share hard. We feel that our Club has to deliver a vacation experience of exceptional quality. I got really fed up trying to straighten everything out. Travelled as a family 2 adults and 1 child (7yrs old).Found this resort to be very big,some walking to be done-nothing major, easy to find your way around using the maps stations found all around the resort. We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). The accommodation and benefits of this membership takes the stress out of booking holiday through a travel agent. In order to activate your account please fill out the following form. Yes!! It was after we got home and spoke to a representative about the possibility of booking all of our weeks at once for our wedding guests that we became truly alarmed. Or click here for more international numbers. Love when Danny says, Welcome home! Freddie, the bartender at the swim-up bar is one of our favorites! Others reinforce why they purchased a membership in the first place: "Family bonding time is PRICELESS! We can help you plan your stay from the airport pick-up to the best tours and excursions of the area. Staff can not do enough for you from the moment you step off the bus, Always so friendly and helpful. when offered and walk away. We finally opted to purchase finer liquor and wine. We went to Lanzarote last October for a week on bonus time, hotel not the same standard as in Caribbean. (But I have to accept that this was because the Royal Club bracelet). The mini bar is filled everyday with cold drinks, room has everything you need (shampoo / toothpaste/filter coffee machine/ shower gel/ hairdryer/ iron ect..) the whole hotel is spotless! We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service.We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your next trip, to make it even better Warm Regards, Just back from this hotel and have to say its one of the best hotels in its price bracket, on arrival the staff are welcoming and very efficient, had no problem booking in all done quickly and with a smile, we were taken to our room by the bell boy so no trouble finding it,it had 2 queen sized beds, bedside cabinet, writing desk, large set of drawers, double wardrobe with lots of hangers, ( bonus ) ironing board with iron of course lol and another bonus free safe, bathroom was bright and airy with toilet and shower separate, had nice sunny balcony, only problem i had was it was only 2nd floor i had emailed and requested high floor as i get nervous down low when i am away with the girls,gave it a go though first night but never settled, on the morning and went down to see if they could move me up high,no problem we ended up on 7th floor, room was just as nice so well pleased,The hotel itself is very clean and modern but not that modern that it takes away the feeling of being in mexico, they had 4 restaurants, Italian,Mexican,Sea food,which you booked on a morning for or you could use buffet retaurant which was full of choices pleased every taste,we loved this breakfast and dinner as the friendly greeting of our server Nancy never failed to cheer us up, she did everything she could to make sure we were well looked after, big thank you to Nancy from us 2 ladies,now all the staff were great but she stood out as going that extra mile, along with Nelly on the pool and Antionio on lobby bar well done guys,The entertainment was very good even though day time activities was not for us watching it all happening was fun, Johnathan wa very loud and full of enthusiasm, Alex was good when johnny wasn't there thats when he came into his own showed how good an entertainer he is and of course Angel not leaving her out she was a beautiful relief from male dominance lol, night entertainment was good but not spectacular but watchable, the magician however was spectacular, and Michael Jackson tribute was fantastic, he might of been miming but the routines he aced, other times we were in lobby bar service as i said was brilliant Antonio always knew our drinks and what shots we liked,it was great getting together with all different nationalities there was always a great atmosphere, and everyone 1 chatted we always managed to make ourselves understoodAlong with a lovely beach and turquoise sea, this is a fantastic hotel, well done to the manager you got staff to be proud of.
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