I have referred friends to This Company and I intend to continue with the referrals. About the Age UK Advice Line Be specific about what happened and when - include dates and times or staff names, where possible. My family was able to move in before Christmas. If youre unhappy with the response from the local council, then you need to approach the Local Government and Social Care Ombudsman, who may be able to investigate further. I would like to thank whole Team of Bell River , Sales Person - Brad (Oran Park display homes) - Very nice guy , Liz ( relation manager)-Very responsive and helpful , Lady at Colour selection appointment (couldn't remember a name ) - very friendly and specific, and my man Immanuel (Site manager) - This guy know everything , any problem or issue this guy will solve it for you even after a year, if needed he answers our queries. Once we signed the contract we met Mat ( site Contractor) who guided us step by step as we were so new to the whole process of building a home. You get peace of mind and long term security. Since our first enquiries with Bellriver, the entire team, especially Alex, Kate and Liz, have been extremely helpful and friendly during the pre-construction phase. i recommend it to others if you have a dream of a house than bell river homes is the one who can bring your dream comes true. Step 2: complain to your local council. Construction phase was very satisfying. He was very approachable and professional. All the bad reviews are coming true !!! They do have extensive warranties and will fix problems should they arise within a reasonable time frame. Some councils and housing associations have a tenant panel who can act in the same way as a councillor or MP. This being an investment property we were particular about the money we wanted to spend. The usual first step is to complain to the home manager. and things sales people promise before the contract changes after the contract signed and then excuses for not honouring those promises starts. Wow thanks for that. The home was completed much earlier than anticipated and was finished with the same quality as discussed. We have a brand new home. We made the right decision in choosing Bellriver We had a few hickups at the beginning with paperwork, getting the contracts, deposits and plans correct (one or two staff members at their office weren't the best at communicating) but after this the build went extremely smoothly and ran pretty much on-time. Changes to the progress payment schedule were requested by our broker, and these were altered by Bellriver on the spot without any issue. We committed to building with Bell River back in 2016 and moved into our new first home last month. There hasnt been any major issues with the house, just minor settlement cracks and frame cracks. Overall, we are happy with our build and thanks to the whole team at Bellriver. Very importantly, he has been honest with me the whole way and kept us up to date with any changes or new information regarding the warranty process. I will suggest other people stay with Bellriver homes for dream home! I wanted to seek that out for myself. This reminded us of true beloved Australia and old fashioned quality service of the 60's and 70's that are these days hard to find. 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Fred presented us with a package and a block of land that is absolutely perfect for us, and well within our budget. There has been some delays on the paperworks at the beginning, most especially during the Colour Selection. All Rights Reserved. These were few and far between given that theyre a highly regarded and organized home builder, but worth checking out. Are you in the market to have your home built and considering Bellriver Homes? Over all we had great experience dealing with Bellriver Homes. Home Highlights theatre room for Scott. We have exactly what we want, the rooms that we want, and the colours we want. Housing associations and housing cooperatives should have a formal complaints procedure on their websites. We can honestly say that we have high quality home. I spoke to Lincoln and Jason from the warranty team and they were very efficient and organised the contractors to recify the issues in a timely manner. The tender is very slow. Fred once again was happy to speak to our broker and solicitor at the conclusion of this meeting, in case we had missed anything before we signed the tender. The Care Quality Commission is the regulator for social care services. Fifth, Bellriver Homes chooses to work only in select NSW areas guaranteeing consistent margins and continuity of work. Find your local Age UK, Age UK, 7th Floor, One America Square, 17 Crosswall, London, EC3N 2LB. For us the build was done as advised on time meeting all stage requirements. Having never been through the process before, they were both patient with us when we had questions or didnt understand elements of the tender and build contract. Overall the construction phase was very pleasant and we hope that some little issues post completion will be sorted out soon. Just do your homework well since you are going to build a very big house. Whether you're a first home buyer or property investor, we're here to help meet all your housing needs. he was professional and up to the task. I guess not being happy about being lied too means they push you to the side. From the moment our site was cleared our beautiful home was complete in 17 weeks (which is 8 weeks ahead of schedule). There were some delays with finance from our end and also with the supplies with the build but we didnt mind as we were living with the in-laws. Nothing has come fast or easy through this journey but the grind has been absolutely worth it! Even though our construction start bit late but still got fixed price as sing Off. Color selection was easy with Sarah as she was very understanding while we took our time to decide the options. The comstruction of our dream house completed on time. well done sales team. This ensures that its capacity limits are never exceeded. There is no negotiation and compromise after things get penned . Our journey with Bellriver homes started in October 2019 when we visited the Marsden Park display home. I am excited for the construction to commence and look forward to being handed the keys. From the moment we entertained in one of the Bellriver display home and met Ray ( Sales team member) we instantly felt right. We have faced minor issues and Bellriver have been addressing them promptly. rience as good as it was he called every Friday to discuss progress, his timeframes were accurate, and he made time to see us on site when we wanted to have a look at how it was all going. Had no issues with workmanship & quality. The company has just shy of 100 5-star reviews on ProductReview.com.au and an impressive overall rating of 4.3 out of 5.0. Bellriver Homes, Sydney, New South Wales, Jan. 12, 2023 (GLOBE NEWSWIRE) --. After looking around for over a year and being stung by a previous purchase that fell through were extremely happy with the house and land package from Bellriver for the following reasons: Bellriver have been fantastic and extremely helpful with all the information, advice and time theyve given us. By sharing your story, you're helping spread the message of what we do so that we can help even more people. Hoping others don't have the same trouble. If you want to go with them, read the fine print. Dont build with them !!! We are looking forward to continuing the journey with them. Highly recommended and would use Bellriver again. Next, the results of the Dun & Bradstreet risk analysis report are a testament to the companys financial health. Be careful. This aspect speeded up our settling in period. !Double triple check your tender .. recommended to get your Solictor/ lawyers approval as it will set u back 5 months plus to get it right! The service is . I had so many tenders presented to me and each one had several errors, they just couldnt get it right and this wasted so much time for us. It has near-perfect scores in individual feedback categories such as customer service, site admin, structural integrity, plumbing & waterproofing, electrical & lighting, flooring, and transparency. | Source: Hoorah! After building with Bell river what we can. It also offers a 10-point holistic home selection and buying guide as a free download on its website. Your relative can refuse care if they dont want certain things. They are different when selling and completely different after you pay the deposit. Get address, phone number, hours, reviews, photos, geolocation and more for Bellriver Homes - Huntlee Estate, 8 Peachy Ave, North Rothbury NSW 2335, Australia on Australia247.info I chose a fixed price home, and that covered all the essentials I needed.I only chipped in extra for wardrobe shelves for the master bedroom.The communication regrading construction stages was exceptional, my Supervisor in charge Immanuel Bekhit regularly communicated construction stages and gave me updates when needed; I am very happy with his professionalism throughout the construction stages.Also Liz has been fantastic help always, and Christine for being first point of contact for the sale transaction. Sydney, New South Wales, Jan. 12, 2023 (GLOBE NEWSWIRE) --. Affordable and convenient, our packages provide you with a block of land and customizable plans for a new home which ensures that you're getting exactly what you want out of a house. Can I complain to the Care Quality Commission? Ltd. All Rights Reserved. I can list huge number of things about their mistakes and unfair dealings. Today theyve trained thousands of Australians with their flexible approach and easy-to-understand webinar which shows the whole process. You never deal with the same person as staff are replaced on a regular basis. Third, the company believes in collaboration and building strong relationships with its suppliers which allow it to deliver its projects on time, on budget, and to the highest standards of sustainability. A huge thank you to Christine for everything you have done so far, I am so grateful and excited for my home. I think good planning prior helps you through this process. Yep no worries. ble to work with us and keep the price as close to our budget as possible. The care home may say that this is the reason that the care is not the standard that you would expect. A few significant hurdles at color selection/ contract signing but cant fault the build/ site manager or warranty team. Current Listings Which were very useful as we were able to see the quality of the internals and quality of the finishes of the build. They can investigate and decide if your landlord acted properly and followed the right procedures to deal with the repairs. "Bellriver Homes made the whole process so much easier" "and we can honestly say that Bellriver are by far the best." "The finish of your homes is first class." In the real world and in the online world, I dont believe that anyone finds instant success.I believe in hard work, creating success over the long term, adding value and serving others. Bellriver Homes is considered to be one of just a few renowned home building companies, but I didn't want to take their word for it. Thank you both :D. palettes, at Bellriver this is not the case. Ive taken this a step further and you can read more:Earnings disclaimer. Next, the company employs an open-book management policy that encourages transparency within its ranks and encourages employees at all levels to pitch in regarding its future. The Sales team was very energetic and customer focused. The supervisor Immanuel and customer relationship manager Liz was a great relief as they both assisted us wherever needed. every week he used to provide me the detailed information about what was done and what will be done nest week. Paul, my construction manager was exceptional and delivered a quality home, on time, on budget and to the envy of my neighbours who didn't get such great workmanship. The internal specifications and fixed-price contracts are pretty reasonable, especially as inflation and building supply shortages seem to be an issue. fix tender is a joke. Our rating so far is 5 out of 5 or 9.9 out of 10..Well done Bellriver Homes. Has anyone been hit with an additional fee at the end of their build? We started our build in Mid February 2018 and moved in Mid July 2018. As First-Home Buyers, being new to the building process was relatively daunting at first but the time, effort and sincerity Christine has given to us has been amazing!! Bellriver Homes is located at 25 Leewood Drive Orange, NSW 2800. The quality and appearance is of the highest standard as was promised by all BRH personnel we communicated with. Overall constructions was completed swiftly and no stress. To communicate or ask something with the place, the Phone number is 1800 200 888. Anyone built this home? The website for Bellriver Homes is bellriverhomes.com.au. Our service is flexible to suit the different needs of everyone who takes part. Many thanks to all the Tradesmen (whose names we dont know) but we are grateful for all the hard work you have put in. Manny our Project manager was amazing ! always expect a prompt response from her. Once you speak with someone a few times and think you are getting somewhere they leave and havent left any notes or documents. No dramas at the time of handover, excellent Tender pricing was very clear in terms of what is included in the pricing.Communication manager Liz Latham was helpful to get the approval quickly and also you can. The finish of your homes is first class and all the little extras have really made it that much easier to settle in. Its analytical expertise can be attributed to the Data Cloud, Dun & Bradstreets proprietary database comprising more than 500 million records. Building with Bell River provide long term security in terms of service and claims. starting from our relationship manage Liz latham had a good communication with us about the registration and construction with the house.throughout the construction time Peter, our supervisor was excellent to the task. Bellriver have a few choices of facade designs and internal colour schemes that you cant mix, which I preferred as there is less decisions for me to make . bellriverhomes.com.au. We are having a terrible time with Bellriver, our 14 month project just entered its 25th month. You may find that asking for a chance to speak to them informally about your concerns may be enough to resolve the matter, or you could put your concerns into a letter if you prefer. At the end to sum of bell river homes is excellent and had a very good experience with them. We then paid the tender acceptance fee, which we were advised also goes towards the overall deposit and signed the tender. After receiving handover in July 2018 the large majority of items on our defect list have been fixed. Lucky we!!! You have rejected additional cookies. Charity number: 263710 (England and Wales), SC002327 (Scotland). Dont worry we wont send you spam or share your email address with anyone. represented Bellriver very professionally. . About my house me and my husband is happy with the house, building dream home is always a challenging job. omfortable and no regrets whatsoever. Quality of workmanship and finish was of a high standard and although there were a few issues during construction, but I realise that construction is not an exact science and hiccups do occur. The colour selections process was enjoyable and they even provided morning tea and lunch! Thank you Bellriver Home Team. The spokesperson for Bellriver Homes, Clayton Gage commented on the findings of the D&B Risk Assessment Report by saying, At Bellriver Homes, we are proud of our financial health. He (my Dad) backed our supervisors comments and decisions, so we felt like we were treated very well and honestly during the construction. Continue reading below or contact us to find out more! Since signing the tender in September 2019 , its been an easy process. Find out how to complain to the housing ombudsman. Just like the thousands of Australian homeowners who we have housed over the last 30 years, you can trust us with your home, always. We added a number of inclusions to our plans, and Fred was never pushy towards us spending more money, and was upfront and honest about what we would/wouldnt need. A lengthy process with some bumps in the beginning but then it went smooth after commencement. Further details in the disclaimer. When asked to sum up Bellriver Homes business ethos, Marketing Director Elizabeth Brunton-Holt quotes the companys promise to its customers. Most complaints procedures have at least 2 stages. The extensive choice of home designs, facades and floorplans that suit different size blocks is fantastic. Quality of the work was outstanding so highly recommended Immanuel for construction. Dont include personal or financial information like your National Insurance number or credit card details. 32 people checked in here http://www.bellriverhomes.com.au/ +61 2 8858 6100 sales@bellriverhomes.com.au Closed now 10:00 AM - 5:00 PM Construction Company Privacy Policy Photos See all Videos See all 0:09 Bellriver Homes doesn't offer a low price, so we can up-sell after you have signed the contract. THANK YOU MAT & the team at Bell River! You can complain to them if you are unhappy with your landlord's response. He was very patient and answered any concerns in detail, that I had with the build, he put my mind at ease. Bellriver didnt fail to impress us with our newly built home. Infact, Mat handed over our home a month earlier than the expected delivery date without compromising on quality and on many ocassions he also went an extra mile to ensure any minor issues identified after handover were addressed quickly & effeciently by engaging the sub-contractors. Went for the tender meeting to find all the things Bell River originally said yes to (to get us to sign up) they have now refused and become my responsibility + added costs. Readers looking for property in NSW can contact Bellriver Homes for inquiries at (1800) 200-888 from Monday to Friday between 9 AM and 5 PM. I'm not a builder, but my Father is and when he was checking out the build at the various stages of construction he was very impressed. Sadly, there is a minority who want overnight success paired with unrealistic expectations. We were worried about getting the valuation and unconditional approval back, and Greg was able to compromise with us and stated that he would hold off on moving the process forward by a week until we had the green light from the bank. There were no indirect costs involved and fittings were of good quality. Company number 6825798. The phone number for Bellriver Homes Oran Park Display Centre is (02) 8858 6153. HOS is an executive non-departmental public body, sponsored by the Department for Levelling Up, Housing and Communities . We were initially referred to Bellriver Homes by one of our best friends.Subsequently, we made an enquiry, in the enquiry we very clearly stipulated the houses we were interested in, the size of our block and the fact that we were keen to discuss costs ASAP. Bellriver Homes is located at 107 Jamboree Ave, Leppington NSW 2179, Australia What is the internet address for Bellriver Homes? Most councils and housing associations do what the ombudsman suggests. About Bellriver Our word is our bond Be Careful. Traditionally, most people have bought investment properties but this strategy is becoming harder and harder today. The phone number for Bellriver Homes is (02) 8858 6151. We couldnt be more comfortable going into a partnership with Bellriver Homes to build our first home. By the time we finished our walkthrough of the display home we knew that we would go with Bellriver homes. So far our design plans and process has been really good. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Can your company support the Age UK Telephone Friendship Service? Peter my supervisor ring me every Friday to update me. He managed to handover single storey house in 4 months. As new and young builders we knew that the process wasnt going to be easy. I had good working experience during the colour consultation and great experience with the electrical appointmen. The only area I felt that could do with more streamlining was better co-ordination between their internal office teams. At the end of the project I expect a high quality product to produce a profit and that is what I have achieved. Signed the agreed estimate with all included. I'd love to help you on your blogging journey too. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Bellriver Homes, a major Australian home builder with construction projects all over NSW, has announced that an independent credit risk analysis by Dun & Bradstreet found the company to be at almost zero risk of failure. We were so happy with our new home and enjoying every day in it. Bellriver Homes design distinctive homes which are tailored to our clients unique lifestyle. t with YHC (Your Home Consulting). Whats the difference between a raffle and a lottery? Initial rep at sales office was great. Keep copies of any letters or emails you send or receive. <<, As a first timer building our home, we have had gone through an extensive search and research to find a suitable home design around the various Sydney builders and have had shortlisted 4 designs with 3 different builders and one of them was with Bellriver.We called the BRH office number from their website and they had set our appointment at their Elara display home office in Marsden Park. Bellriver Homes offers over 124 designs ranging from three bedroom single storey homes with single garage to six bedroom dual living homes perfect for large families who need a separate living area for growing teenagers or ageing parents who want to stay close the rest of the family and four bedroom double storey homes with three bathrooms and Throughout the discussion she was also able to grasp and assess our requirements for a desired home design and started to show another design of theirs, offering bit of customisation to the layout which not only ticked all the boxed for a dream home we were searching for. I am about to put a deposit now and i am building the Bays Water 254. Bellriver was refer to me by another friend who had used Bellriver Homes previously.Bellriver is my first home building experience. Everyone in the team handled every building stages professionally. Thank you, not a good builder. Read everything before you sign any document. I cant thank them enough! If you're a council tenant, you can find the department to complain to on GOV.UK. Liz from office, Dyar and Zane (Home Consultants) and Matthew (site Manager) constantly communicates with us during the entire procedure. All reviews were gleaming yet some were 3 star, seemingly to make the final score realistic. The court can order your landlord to carry out repairs and pay you compensation. I wont recommend building with this company. altered the building plans to better suit my life and interests. It can help to be clear about what you want to . Make sure that the home has a record that your relative actually refused the care, and talk to the home about what solutions there could be to help your relative. Third, the company believes in collaboration and building strong relationships with its suppliers which allow it to deliver its projects on time, on budget, and to the highest standards of sustainability. Make sure you first report the repair problems in detail to your landlord. With a Bellriver House and Land package, you no longer have to compromise when it comes to your dream home. We met Christine at the one of the display homes, she was very approachable and answered all our questions with no pressure at all. A clear complaint can help your landlord understand the problem and what needs to be done to fix it. ProductReview.com.au has affiliate partnerships. The aftercare service that Bellriver provided,especially Lincoln, once the construction was completed to fix any faults and defect. We will always appreciate Mat's honesty and ability to produce a flawless product. We preferred the build to be completed at a high standard than finished by the deadline. They provided pros and cons to the products selected to assist me with my decision and were patient.. During the construction stage,I was kept to date with my progress. To start, their fixed site costs were an absolute blessing for us, as we had limited savings to get into the property market. I am looking forward to the end result and am sure it will be as pleasing an experience as the kindness I have received from them. Welcome to my blog!In September 2011, I started at 0.In April 2023, I had 182,000+ readers.Something seems to be working here! em in both product and build . We spoke earlier about my reviewim at the final stages of build and i'm so upset. Its a little bit of hard work but definitely worth the journey in the long run. Couldnt be happy with ray and the team cant wait to start building. People cannot believe the stuff ups, i dont think they will last much longer! What would you do if you won the lottery? With all the House Builder we've inquired to, Bellriver has the best price and offers there is with excellent product. Monday to Friday 8.30am - 5pm Bellriver is my first home building experience. But despite the delay in land registration and Christmas shutdown, the build was still on target for fin, Its been a year we moved into our new house, in this long journey we can say 'You can rely on Bell River".Project got delayed due to long wait for land registration where no one at fault. Ask your landlord for a copy of their complaints procedure. Thanks Bellriver! Once the construction started Matt the site supervisor gave us a call every Friday. These simple mistakes could cost you thousands of dollars. Has anyone built the Rosedale 24I am after some photos inside and out sideplease and thank you, Anyone with Bronte 42.Please share some pics, Please contact Dominic Rego [contact detail removed]New build at 34 Victoria St Malabar NSW2 storey 4 bedroom rear lane double garage and granny flat.Scope: Knock down existing fibro house and new buildDA approved plans by architectLooking for a reliable competitive builderModern design with lightweight building materialsAim to start building end of 2018Please let me know if this fits your scope[email address removed], Hi Dominic,Thanks for your enquiry.We would welcome the opportunity to discuss this with you.Please contact Bellriver on (02) 8858 6100 and we can set up a meeting to better understand your design requirementsThank youBellriver Homes, We are hoping to build a Lachlan Homestead Home?
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