Fees may apply for additional drivers, payable at the car rental counter (unless specified otherwise on the Wisecars voucher). I will point out no damage or claims were needed! If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days. a ha sak crows; manchester giants player salary; how to report copyright infringement to bighit One of our helpful agents will be in contact with you to address the request. Easy and secure booking. 2023-04-25. Replies to negative reviews in < 24 hours. Just booked a car through Wisecars,Was very some and the operator who I spoke to Dominik B was very knowledgeable and guided me through the process of the stuff that is required when hiring a car. Every driver must have a full, valid driving licence that they have held for at least 1 year (2 or more years required at certain locations; this will be confirmed during the booking process). charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. All rights reserved. Wisecars Protection Package ensures that you are protected should anything go wrong. top junior tennis players australia 1 (732) 688 - 7670; dundalk democrat court cases; performancemanager4 successfactors login sobeys You can present the voucher either in a printed version or a digital form (such as from your smartphone). Wisecars discount code & promo code - 65% Off in April 2023 Wisecars discount code |65% Off | April 2023 Last updated 6 Wisecars promo code on April 21 2023 All (6) Deals (6) Our Pick Ford Focus start from $165.84 Get Deal Expires:Apr 28, 2023 Compact or Larger as low as $164.15 Get Deal Expires:Apr 28, 2023 Chevrolet Spark as low as $117.24 Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. Please keep in mind that any changes that you make to your booking will probably change the rental price. My apologies for any misunderstanding.Regards,Rachel from Wisecars. Please make sure you return the vehicle to the same rental company from which you collected it. susan mcdonald attorney zanesville; scrub top pattern spotlight Open menu. Incomparable prices. We decided to cancel it on Monday April 17, 2023, 3 weeks before pick up time, and I got charged $30.00!!! My most sincere apologies for the trouble this is causing.Regards,Rachel from Wisecars. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. Eduardo was very helpful and service minded and he fixed my booking mistake quickly. Ease of booking and finding a much cheaper rental was a definite PLUS! a copy of your voucher or an eVoucher to show that you have paid for the car; the main drivers credit card with enough funds for the cars deposit; each drivers valid driver's license, which they have held for at least 12 months (often 24 is a requirement); further means of identification, e.g., passport or any other ID the car company needs to see. I just tried this trick and OGG lit up with results given different dates. I would like to clarify that adding Roadside Assistance and Tolls is not mandatory.Unfortunately, we are unable to refund you for any extras accepted by you at the counter. We're here for you always!Have a nice day.Kind regards,Rachel from Wisecars. wisecars protection package. We appreciate you for bringing this to our attention. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. I would recommend booking a car from Wisecars. See below for our fuel policy guide, which covers all the policies that are available to you, and offers tips on how to best comply with these policies. available for purchase from the car rental company, or. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. Please contact us through support@wisecars.com for an update.My most sincere apologies.Regards,Rachel from Wisecars. Within 20 minutes I had them.Great service ! You will see the full list of inclusions available for your rental on Wisecars website when booking the car and you can also find it on your rental documentation. Here are 8 tips for writing great reviews. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. Your friends will also receive their own referral code, which they can share with their friends and start earning rental credit as well. When collecting your rental car, it will have a certain amount of fuel in the tank, which will be marked on your rental agreement, and you will have to return the car with the same amount of fuel as you collected it with. We can imagine how stressful this situation was for you and I apologize for any inconvenience caused.After checking your reservation, I can see that our management has taken over your case as this is a difficult situation. Dear Mark,Thank you for reaching out to us. Worst customer service. To claim one of our Excess Protection products, you will need: Only when all the above mentioned documents are presented and severe negligence is excluded, a refund will be processed. received payment confirmation immediately after booking. All bookings include free cancellation up to 48 hours before the pick up time. Thanks for your help (0) (0) Report User access to all or part of this website may be terminated or suspended at any time, without notice and for any reason. In the event that your booking is cancelled by the Car Rental Company, a full refund will be made to the person that originally paid for the booking. To claim a refund, you will need to provide: Damage claim investigation process takes up to 28 calendar days. Great job guys!!! It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. If you are not satisfied with any aspect of our service or products you can tell us about your experience in the following ways: Please note that we might request you to contact us additionally via email if you initially contacted us via telephone or messaging platforms and include a reproducible statement about the complaint with any applicable documentation attached. dave portnoy brooklyn square pizza. But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years. 2023 Trustpilot, Inc. All rights reserved. Manage bookings effortlessly. Car rental terms are based on the offers and differ from one another - please make sure you've read the terms and conditions. An additional fee may apply and this will be paid at the rental counter (unless specified otherwise on the Wisecars voucher). Dollar charged me for all taxes (about 40% over what had already been paid) and Wisecars have not been able to resolve the issue in the past three weeks. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. Expect no protection in case anything goes wrong with your booking. Only persons listed as drivers on the Car Rental Agreement can drive the car. site was very user friendly. Were sorry for the inconvenience and well do everything we can to fix the issue.We try to make the rental conditions as clear as possible during the booking process so we can avoid misunderstandings at the pick-up. Wisecars tip Always check if the fuel level is the same on the rental car as it is on the rental agreement before you leave the rental office. Wisecars does not own or operate any Car Rental Companies. Yes. However, you are entitled to a car in the same category, holding the same number of passengers and with the same luggage capacity as the car that you booked. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. Josep immediately understood and sent it by email within a minute of our conversation. Re: Wisecars car rentals 3 years ago Save These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of the State of California. Dominik was super friendly and effective. All cancellations outside of the aforementioned timeframes will not be refunded. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. All rate information is pulled from a variety of third-party booking sites, including WiseCars, Travelocity, and HolidayCars.com. Please read carefully the summary of the Car Rental Transaction detailed in the voucher. You have a guaranteed booking with us and with one of our trusted premium suppliers. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and . The car rental company will charge you for the additional driver for the whole time that you have the car. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. They will need to show their drivers license, which they must have held for at least two years. As long as you read all of the terms and conditions, and abide by them, you will have a seamless experience. No refund will be made if the damage/accident occurred due to the violation of local traffic rules, breach of the rental agreement, or if any of the third parties involved refuse the settlement of the claim.
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