She was also our coordinator, which originally we were going to be working with Silje, but she went out on maternity leave and we only met her at the food tasting. I got married October 4th the scenery was gorgeous. Loved working with her. A our request, servers in the room were masked; we noted that bar tenders and maitre'd also in the room, were not masked. We also timed it perfectly so when the rain did stop, we were able to sneak outside to play with the sparklers and get some photos outside! THANK YOU FOR GIVING US THE BEST DAY OF OUR LIFE. I am writing this review to let other couples know that if they are also being treated poorly by Crystal Springs, there is still recourse. 3/12/2023 3:20 AM. After the wedding my husband and I stayed an extra night and enjoyed the hotel and got a couple's massage at the spa too and we had a nice dinner together at Crystal Spring's other hotel. My guests still talk about it! Call your credit card company ASAP and explain your situation. It took us over 4 months to get in touch with someone who finally promised us a refund. The grounds are impeccable, lush and rich with color, only adding to the already breathe taking views. She made sure every detail was perfect -- from all of the pictures and decor items I brought, our camp-fire s'mores set-up, and our requests for the outside set-up post ceremony. Jen was also great at making sure all our needs were met and we had everything we needed. One couple found dirty utensils in their suites kitchen drawers & another guests room had a large wet area under an AC unit. to be really helpful. You will not regret it! ), our drinks were always fresh, he even took care of a sick guest. Learn More. I truly wish that someone else I know would get married here just so that I can enjoy it as a guest and get to sit back and relax and take it all in because it was truly an amazing experience. The day of the actual wedding was a dream. ding, hanging out with all of our friends & family around the fire pits & being able to wake up and go right to the bridal suite to start our day! JOHN was our bar captain and he was great! We've been married a little over a month, and our guests are still raving about the cocktail hour. Nicole kindly stepped up where Kristine shirked her responsibilities and made sure nothing headed into disaster prior to the day of. Thank you for everything crystal springs!!!! Kaya was simply amazing and helped the day flow smoothly. The Crystal Springs Resort offers a unique wedding experience in the Sussex Skylands. I loved staying over the night before our wed My wife and I got married at Crystal Springs Resort in the Grand Cascades Ballroom in August 2022. Despite the rooming issues, we had an amazing weekend and perfect wedding and I would highly recommend Crystal Springs as a venue. I can honestly say we had a PERFECT wedding day! Both were amazing. The wedding reception started at 7, however the Maitre"D did not allow the bridal party and parents to enter till 7;40, so that we missed 40 minutes for no apparent reason. outdoor space for photos, etc. We also LOVED the fact that the hotel was on-site and we didnt need to worry about transportation for ourselves or our guests throughout the day and afterwards. Once the coronavirus forced businesses shutdown in February 2020, we knew our June wedding plans would be postponed. Warm Regards, Then, when we were handed off to our coordinator, Jessica, I knew we would be in the best hands. All of our guests have said wonderful things about the venue including its size, picturesque view, food, and service. The grounds and hotel are absolutely beautiful and well maintained. A Crystal Ballroom wedding and event venue is elegance, flexibility and affordability. The staff was so great to deal with through coordinating the event, making any changes per our request, providing great recommendations for vendors, and accommodating all of our needs! We come from large families that do not hold back their thoughts and with almost 200 people in attendance, you're bound to hear some constructive criticism somewhere. File a chargeback and be prepared to fight with all you've got. In the months leading up to our wedding, we were designated with Sarah as our wedding coordinator. We really wanted our ceremony to be outside and were so lucky that we got the only sunny day of the week. In addition to the wonderful staff, the venue itself is gorgeous. was even better! Our guests loved their stay and many said they would be back for vacations! Its lush grounds make it the perfect venue for a formal or casual event. He even ensured that we had some time alone in the bridal suite to share a sampling of the cocktail hour food before the craziness of the reception. Half the time they didn't answer questions, the rest of the time they agreed and did nothing. Manager . I normally don't write reviews but when you experience exceptional service you owe it to the staff and venue to recognize each of their efforts that go above and beyond. Everyone raved about the food at the cocktail hour and the reception. Where else can you have a wedding & end the night by going down a slide in the most beautiful pool? It would've been better if the staff at Minerals was more empowered to provide help to the wedding party and anticipated typical wedding requests in advance. My guests have talked constantly about how much fun they had, how great they were treated, and how perfect the day was! Band or DJ: $2,000-$7,000. Sara was our coordinator and was so responsive and helpful in each step of the planning process. Some of our guests were a little hesitant when we told them to pack a swimsuit, but I can honestly say that everyone who came down to the pool had an after-party they will never forget. Still so much regret from my venue pick 20 days later due to how mismanaged my wedding was. All of the food tasted wonderful. the staff was amazing, and Daniel our maitre'd was unbelievable. We loved the convenience of having the ceremony, reception, cocktail and hotel all in one place for our guests. We had our rehearsal dinner there the night before and a breakfast for our guests the next morning. My fianc and I were engaged on 3/8/2020, just a week before restaurants and stores closed in New Jersey. I cannot thank Nicole, and Marcia enough for all of their hard work and attentiveness My husband and I got married in the Pavillon at Minerals Hotel and the entire wedding weekend was amazing. #BestWeddingEver. Crystal Springs Resort- Grand Cascades Lodge is absolutely breathtaking. With businesses shut down, there was a good chance they could go out of business and we would lose all our money. She made We used the Grand Cascades Lodge as the hotel for our wedding. We cant wait to go back for our anniversary! Loretta Westling - Area Cost.. - Crystal Springs Resort | ZoomInfo The staff placed the top layer of our wedding cake in our hotel room fridge as well as leftover lobster tails & filet mignon without us even having to ask. Thorncrown Weddings Would highly recommend! Thank you crystal springs! If you are looking for a beautiful venue guests will be raving around then look no further! She was so helpful and truly was a crucial element in making my wedding day so wonderful! The entire wedding weekend went off without a hitch. Wedding Venues - Price & Compare Top Venues | Wedding Spot c. anticipate the resort being PACKED with people at any time causing chaos and leaving little time to relax. Get the pasta bundles! NJ Country Club Wedding | Crystal Springs Country Club preferences. DANIEL was our Maitre D' and he was fantastic!! It certainly can be overwhelming when researching for venues, with so many options to choose, especially in the NJ area. First off Julie is great and helps with all the information and questions that you can think of. I overall give them a 15/10, thank you to all the staff for exceeding our expectations, we cannot wait to visit again on our anniversary! The food is amazing! I cannot recommend this venue enough. Our initial deposit in 2019 was 25%. We enjoyed our wedding reception at Minerals because we made sure our most important details were paid the most attention to. I can't believe it has taken me this long to review Crystal Springs, Grand Cascades Lodge; It was, HANDS DOWN, the best decision of our entire wedding on October 19, 2019. The food was great, we had no complaints, even from some very tough family critics. My bustle also came undone, and he was there to fix it! Kathleen and Jean were extremely communicable and the service from both my wife and I's Maitre D's was flawless. This was supposed to be the happiest day of our lives. We were assured that menu items agreed to on the old menu would be honored on the new menu without an up charge, This was untrue. Shes a true rockstar who went above and beyond- I would have been lost with out her! My husband was equally as amazed at a beautiful job well done. zing in itself, and all the staff exceeded our expectations in every way! Food was amazing & loved the outdoor access. Julie helped coordinate everything for us and was a pleasure to work with, while Mike Mikulich, our maitre d was fantastic as well. :) The food was incredible, the views were incomparable and everyone had such a great time. My husband had the steak and I had the chicken at our wedding (yes we actually ate at our wedding) and they were both good. The Springs in Magnolia - Venue - Magnolia, TX - WeddingWire She deserves an award for her attentiveness and willingness to go above & beyond her duties. I would encourage guests to book their hotel rooms at the time they receive the save the date to avoid any booking issues. They were impressed by the incredible food and full open bar, which came included as part of the wedding package. Crystal Springs Catering - Catering - Redwood City, CA - WeddingWire This internationally recognized garden is a beautiful place to host your wedding mid-May through September. The process leading up to the big day was ok. She was accommod Nicole, Dana, and Kay (and all of the staff), were AMAZING during our wedding process. it could have been stressful but they made everything happen! The views were amazing, the food was absolutely delicious and the venue its self was beautiful! For breaching our contract. I would say most couples worry about at least one thing or detail on the day of their wedding but due to the extremely high and quality service Amazing service! Our day was perfect in every sense of the word. She was so helpful, organized, and just a genuinely lovely person. All the wedding supplies were neatly organized on a table, our centerpieces were placed beautifully and turned on, and we were greeted with a roaring fire, a bottle of champagne, and chocolate covered strawberries. However, as my wedding approached I was moved from Nicole being my coordinator to Kristine who is solely responsible for pulling down this review. They even set up a private room for just the two of us after the ceremony to enjoy our cocktail hour food in a romantic setting!
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