Not to mention the cabanas are side by side only four feet apart. We had a timeshare interest on this property that we occasionally used and it was affordable, but in Dec. 2019 my daughter was travelling without me, and was approached and offered a complimentary dinner certificate to go to an owners update meeting. | Please download an updated and supported browser . We were also told that if we were not happy with our purchase, that Marriott has a buy back program where they buy our points back, and we can get out of the continued maintenance fees. Please complete all fields. )We pay our timeshare costs in a timely manner. Ed. The Westin Nanea Ocean Villas | RedWeek The Hawaiian translation for Mauka Makai is toward the mountain and toward the sea. Wailea Beach Resort This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I only share this because I actually like Marriott. My husband and I stayed in a two bedroom villa at the Westin Nanea for 5 days on a preview trip from Westin. Tripadvisor performs checks on reviews. That seemed strange as there seemed to be almost o o e else around. 45 Kai Malina Pkwy The Westin Nanea Ocean Villas, Lahaina, Maui, HI 96761-8414 +1 808-662-6300 Website Closed now : See all hours See all (12) Ratings and reviews 59 RATINGS Food Service Value Details CUISINES American, Bar Meals Lunch, Dinner FEATURES If youd be so kind to send us your preferred contact information to so that we may reach out to you. We DID NOT cancel - the resort cancelled! INU POOL BAR, Lahaina - Restaurant Reviews, Photos - Tripadvisor These opinions do not necessarily represent the views of Booking.com. Find live music daily and Hawaiian-influenced cuisine featuring fresh, sustainable seafood at this oceanfront restaurant that pays homage to its namesake, legendary Hawaiian surfer Duke Kahanamoku. It is amazing to think that a company as large as Marriott Vacations Worldwide (and the at least 5 more brands they operate under) that our letter sent to a Senior Leader would result in a form letter equating to to bad, so sad, call an 800 number. Please refer to your resorts Property Update page for specific information regarding local government mandates that may currently be in place. Ideally, we'd publish every review we get, positive and negative. I give Marriott a negative rating for all the lies and predatory gimmicks they pulled on me and my wife. All prices in U.S. dollars unless otherwise stated. Youll find everything from the essential to the not-so essential in our general store located right in the Konea lobby. Contributions should be travel related. Poolside service is available from 11 a.m. to 4 p.m. daily. Kauhale Market is open daily 6:30a.m. to8p.m. Mauka Makai is open from 7 a.m. to 10 a.m. daily. Westside Pool Las Vegas Commercial Swimming Pool Maintenance The pool is open during the summer season and offers water slides, a splash pad, shade umbrellas . My team members and I are truly local experts. Seems repairs eeded to bbe made. Our timeshare has been worth our investment however the constant trying to upsell is extremely annoying. To protect the integrity of our Owner data, employees are blocked from performing certain actions on the live website that might impact the customer record of the Owner you are emulating. Once you experience the villa difference, youll never want to vacation any other way. Taxes and fees that are shown are estimates only. ReadMore, Paddle Maui's waters from a kayak. To edit a review youve already submitted, contact our Customer Service team. BAD DEAL. Get an up-close look at untouched beauty. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Surprising - they still didnt sort it and asked me to leave while they will send me emailOverall horrible experience- I was keen on buying membership but this experience turned ne off , if this is how Marriott vacation experience is like Feed back of our experience, NANEA OCEAN VILLAS--TIMESHARE SCAMVistana and Marriott companyI am a victim of a scam by a timeshare company Vistana Portfolio Services they are part of Marriott and I used to be loyal Marriott customer but no more. Plus, my Bonvoy status should be titanium rather than platinum. Copyright 19962023 Booking.com. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Discover stylish villas with like-home amenities. I was able to spend the night here with friends in town and I must say it was excellent. ReadMore, The ultimate descent from the top. 808-662-6300 Over 256 million reviews from guests after their stay. Ipoolside Maui Rentals Claim your profile to access Trustpilots free business tools and connect with customers. Health officials and medical experts have recommended, among other things, that individuals engage in physical distancing. We are also not convinced that it is not purposeful in nature. Guests go online to book their hotel rooms, their cabana, & various guest services, with full integration in place. Sheraton Maui Resort & Spa Reviews are most valuable when they are original and unbiased. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. However, we got invited to a timeshare presentation at Marriott Oceana Palms, Riviera Beach, FL and decided to go. Visiting the pool involves health and personal . Please complete all fields. Please accept our sincerest apologies for the occurrences you experienced. We've had numerous problems finding properties that we would like to stay at (lack of availability) and in some cases it would be CHEAPER just to pay the nightly rate at their resorts instead of using MVC Points. Mahalo for choosing The Westin Nanea Ocean Villas as your Maui vacation destination and for your candid feedback regarding your most recent visit with us. The timeshare salespeople, specifically Joaquin Boadella & Brooks Bohon, lied to my wife and me and continued to lie to keep my business by not letting us out of our contract. We have reached out to the company multiple times via phone and writing and have received zero help or movement towards resolution of multiple issues. Located in the lobby, this charming, rustic caf offers coffee drinks, pastries, prepared salads and snacks. We called again to get help. As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts even where not currently government-mandated and regardless of your COVID-19 vaccination status in connection with health agency recommendations. This is definitely a financial hardship.We want to part ways IMMEDIATELY and wholly, but for now we are stuck with this valueless product. Therefore, my status should have been moved from Executive to the Presidential Marriott. In addition to our aquatic playground with waterfalls and caves, youll find amenities and fun-filled activities for the whole ohana (family). Professional photographers specialize in candid photography, classic portraiture, and artistic photography during sunrise and sunset. Our very first vacation with Marriott using our points and it was horrible, they customer service was horrible and a when asked for a supervisor to call me back - no one ever did! All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. The nearest airport is Kapalua Airport, 2.5 mi away or Kahului Airport, 17 mi from The Westin Nanea Ocean Villas, Ka'anapali. Guests can enjoy a meal at the on-site restaurants Mauka Makai or Inu Pool Bar or unwind in the on-site fitness center. Chat is only available when logged in and within 90 days of your arrival date. I WAS ASSURED THIS HAD BEEN DONE MY LAST ENDLESS TELECON WITH YOUR COMPANY. I'm a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. Reviews on The Westin in Kaanapali, HI 96761 - The Westin Maui Resort & Spa, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, The Westin Nanea Ocean Villas, Ka'anapali, Hyatt Regency Maui Resort And Spa, Marriott's Maui Ocean Club - Lahaina & Napili Towers, Sheraton Maui Resort & Spa, Kaanapali Alii, Aston Maui Kaanapali Villas, Hyatt Residence Club, The Ritz-Carlton, Kapalua When booking more than 9 rooms, different policies and additional supplements may apply. That seemed strange as there seemed to be almost o o e else around. Please continue to check this website frequently for updates prior to your upcoming reservation. ReadMore, The way Maui was meant to be enjoyed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please use the "Staging" version of the Owner Emulation Tool if you must complete this blocked action. Well we had never been told about this insurance and why would we even think we would need insurance when we are "owners"???!!! Enjoy a hand crafted cocktail like the Lahaina 78, or the Acai Berry Mojito while you take in panoramic views of the ocean and K'anapali Beach. Patient & knowledgeable, informing us of places to go & things to see in Maui. We didnt have the use of this bathroom for several hours after coming off the beach.I lodged a complaint about all this and two days later the Manager of Housekeeping , Maureen, came to our room with her staff to finally clean this room up properly. This is a time share operation. Anyone can write a Trustpilot review. Balance historic museum tours with rain forest hikes to 400-foot waterfalls. There is also a washer and dryer in the villa and detergent and softener are provided. Im sharing our experience because people need to be made aware of their deceptive sales tactics and fraudulent sales presentations. Treat yourself to the islands bounty of fresh produce. We were told we would be met as a VIP for registration. Seemed more interested in flerting with guys than taking care of her customers. If you can't find what you're looking for, you can also send your own questions to the property. ReadMore, Catch some of the best fishing anywhere. (Until we meet again), This is the version of our website addressed to speakers of English in the United States. ReadMore, A thrilling descent down a famous crater ReadMore, One of the most beautiful views on Earth ReadMore, A Polynesian feast with music and dance. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. There are two more wings to be completed. Companies can ask for reviews via automatic invitations. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. It looks like the rate you selected is not available. Sheraton Flex, Marriott Worldwide Vacations or whatever they are calling themselves these days, we may be old, but we are not confused that you are taking advantage of people. Seems repairs eeded to bbe made. We have now escalated our concerns to the President of the company at their corporate headquarters. This has been a horrible, stressful and anger-filled experience for us, and we felt compelled to inform others so that they can avoid what we are going through. It would be easy to resell. A wonderful, relaxing vacation at Kaanapali's newest resot! We were excited to visit somewhere that we had not traveled to before, so we said yes. Aloha Tako4you, you are always welcomed back at The Westin Nanea Ocean Villas. This was not something we intended for them to have to handle or be financially responsible for, nor did we agree to have their names included in the contract with MVC. Inu has a multitude of culinary offerings of food and cocktails to refresh and refuel you for the day ahead. Exclusive on-site provider with the only homes meeting the AAA four diamond designation at Honua Kai since 2012. Sign up for notification emails . It had residue of Pizza or sauce from previous guests. Valet couldn't find our car one day. Our dedicated team will help you earn revenue, all while giving you access to VIP homeowner services and value. Almost every location if fully booked. The Westin Nanea Ocean Villas, Ka'anapali: Westin Nanea Villas, Just opened, can't recommend - See 1,894 traveler reviews, 1,032 candid photos, and great deals for The Westin Nanea Ocean Villas, Ka'anapali at Tripadvisor.
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