Thank you also for your note about the shower. The teams which looked after you will be delighted to receive your comments when I pass them on. Have you experienced something like this, here or elsewhere? North Shields Learn more about PALS To contact PALS at this hospital: phone 0800 0320202 email northoftynepals@nhct.nhs.uk What patients say Latest reviews for North Tyneside General Hospital. the service isn't performing as well as it should and we have told the service how it must improve. Those wishing to visit should check arrangements with the ward. If you need additional assistance reading our website please use our accessibility tool. The payment machines take coins and notes, as well as credit and debit cards. https://www.ntw.nhs.uk. We use cookies on our website. Annie Laverty Thank you so much for sharing your kind feedback at this painful time. Good choice of meals( well cooked and ample portions, plenty of teas and coffees supplied at anytime) For information about an appointment call, Patient Advice and Liaison Service (PALS). Tracy endobj Monday to Friday 8.30am- 7.30pm Your information helps us decide when, where and what to inspect. If you need additional assistance reading our website please use our accessibility tool. I am so pleased that you were treated with kindness and compassion by staff at all levels and that you felt well informed and supported through your surgery. If you are a relative visiting from Berwick, we have a dedicated free daily car service to and from North Tyneside General Hospital which arrives for visiting times. Les pompes carburants du Centre Leclerc du Blanc sont d'une salet repoussante ! I hope that you are making a good recovery from your operation? (0191) 293 2533, Provided and run by: Tracy Bruce I appreciated the clear infomation about what would happen and given plenty of opportunity to ask questions. NE29 8NH. Find company research, competitor information, contact details & financial data for LOSFELD DISTRIBUTION of ROUBAIX, HAUTS DE FRANCE. Thank you very much for taking the time to review the service which you had at our X-ray department, North Tyneside General Hospital. Due to issues around space and safety it may be necessary for visitors to leave the treatment area. Your appreciation will mean a lot to the team, and I will make sure that your comments are sent to them. There is no mobile shop but a vending machine is available. Patrick Who has Care Opinion told about this story? _W9#.:C7C-MSo1;n^ lF%5a{>nEUC]aSGv.x=]f#ko%?Rvi]z8y%r'mcGf-fOz"VqEK,F;>>|8d=B%>98NBMe ktD&al}zi%S|f.%31k$/f>{Y*JPhs3LyN, H( We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Thank you so much for reviewing your experience of the Surgical Day Unit and Ward 7 at North Tyneside General Hospital. If you are a relative visiting from Berwick, we have a dedicated free daily car service to and from North Tyneside General Hospital which arrives for visiting times. Our mother was recently admitted to Ward 24, sadly after a short illness she passed away peacefully. Go through the Tyne Tunnel (toll) and leave the A19 after 2 miles, to join the A191 toward North Shields and Tynemouth. S'il vous plat contacter Docteur Clment THOREZ en utilisant les informations ci-dessous: Adresse, numro de tlphone, fax, code postal, adresse du site Web, e-mail, Facebook. This hospital has an electric vehicle charging point which is free to use for patients and visitors. Dentiste at 11 Boulevard du Gnral Leclerc, 59100 Roubaix, France, Roubaix, Hauts De France, 59100 . Director of Quality Development, Was admitted to ward 22 and I personally could not find any complaints to leave concerning the staff from domestics to Doctors they really put themselves out to assist me with any problems or concerns I had. Ward 12 (cardiology) Ward 15 (gastroenterology) Ward 22 (stroke) Wards Pathology Pharmacy Physio/speech therapy Urgent care centre X-ray Entrance point Lifts and stairs Outpatient What patients may need to know about the daily routine on the ward Patients attend this nurse-led unit for a range of programmed activities such as . At least one standard in this area was not being met when we inspected the service and, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. If you need additional assistance reading our website please use our accessibility tool. Equality, Diversity and Inclusion Lead, by teresa Hewitt - Posted on 13 September 2021. At least one standard in this area was not being met when we inspected the service and I was made immediately at ease, treated throughout as an individual and reassured when I was having some difficulties. Anyone attending our hospitals and community settings must continue to wear a face covering, socially distance and wash hands regularly, to protect patients, visitors and staff. Anytime during the opening hours of Monday to Friday 8am to 4pm. Telephone (0191) 293 2533. Anyone attending our hospitals and community settings must continue to wear a face covering, socially distance and wash hands regularly, to protect patients, visitors and staff. Vous trouverez ici des informations dtailles sur Docteur Clment THOREZ: adresse, tlphone, fax, heures d'ouverture, avis des clients, photos, directions et plus. I appreciate that ten days feels like a long time to wait for your results, and with your consent, I would like to share your feedback and details directly with the senior team for this service so that they can look further into this. Out-of-hours GP services are also available via NHS111. The centre is open between 8 am midnight seven days a week. Northumbria Specialist Emergency Care Hospital, Copyright Northumbria Healthcare NHS Foundation Trust 2023. I am sorry to read about your recent accident whilst on holiday in North Tyneside. 1 0 obj I'm very grateful for the care I received, which was everything I needed in the first 24 hours after surgery. We would like to express our sincere thanks to every member of the ward team for looking after our mum with such kindness. the service is performing well and meeting our expectations. Central DAFNE Ward 2 North Tyneside General Hospital Rake Lane North Shields NE29 8NH Telephone: (+44) 0191 349 9660 Email: dafne@nhct.nhs.uk Office hours: Monday to Thursday 9am-5pm Friday 8:30am-4:30pm - we'll pass your stories to the people in health and social care who can make a difference. I felt as though they were really taking on board my history leading up to my visit. Ward 15 Ward 16 Our locations Contact us Address: Northumbria Way Cramlington Northumberland NE23 6NZ Telephone: 0344 811 8111 You might also be interested in. All the nursing staff very friendly were keen to help and assist with almost immediate attention on anything I reuired. Tracy Bruce This list is not exhaustive and exemptions are issued by the ward or department manager please speak to them if you think you may qualify. They rang my 87 year old mother who told them to ring her daughter as she didn't understand what they were saying. All wards have bedside telephones and televisions operated by Hospedia for which there is a charge. Good The hosptial has over 20 wards and an accident and emergency. Oh yes, who took my second pack of biscuits! Annie Laverty To book call 01289 356664 or 07774 788627. I am pleased that the staff did all they could to reassure you and to make what can be unpleasant procedures less stressful. 9 years ago. Archived: North Tyneside General Hospital Ward 21, Rake Lane, North Shields, Tyne and Wear, NE29 8NH (0191) 293 2533. Thank you. My appointment was in X-ray. Thank you so much for taking the time to write a review of the treatment which you have received under our care. 12.00pm - 1.00pm 5.00pm - 6.00pm Relatives are welcome to help the patient with their meal. Monday to Friday10am-4.30pm Continue over the next 5 roundabouts and at the 6th turn right. <>/Metadata 327 0 R >> Annie Laverty - Director of Patient Experience. What is Ward 9 Cramlington? We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. I will ensure the team are given the opportunity to read your wonderful review, I know they will be delighted. there are some services which we cant rate, while some might be under appeal from the provider. I was very sorry to read about the difficulties that your mother has had making contact with our Colorectal Department at North Tyneside Hospital; it certainly doesnt match the service standards that we would expect for our patients, and with your feedback, we would like to look into this further. Browser Support there are some services which we cant rate, while some might be under appeal from the provider. There's no need for the service to take further action. Had tests at Rake Lane and Wansbeck found to be bowl cancer.Fast tracked and operation on 25 May 2021.The staff and team were fantastic I was admitted to the High Depence ward at Cramlington Hospital staff brilliant nothing a bother Surgeon came to see me on Wednesday morning really good service was sent home on the Saturday.Will always be great full to all the NHS. Let's make care better together. If you need to get in touch with the ward team please do so through switchboard on 0344 811 8111. I hope that you are feeling a bit better now? Deux fois de suites. Ward 15 Ward 15 Location Wansbeck General Hospital Ward Name / Number Ward 15 Direct dial telephone number 01670 564167 Location of ward First floor, south entrance Type of ward Surgical Day Unit Are children welcome? Over all apart from a very small North Tyneside General Hospital Docteur Clment THOREZ est situ 11 Boulevard du Gnral Leclerc, 59100 Roubaix, France, S'il vous plat contacter Docteur Clment THOREZ en utilisant les informations ci-dessous: Adresse, numro de tlphone, fax, code postal, adresse du site Web, e-mail, Facebook. Any other browser may experience partial or no support. Thank you for your review of our services at North Tyneside General Hospital. nhs.uk. There is also a small coffee shop with a seating area. Great experience and first class treatment hereall of the staff were both professional and caring. Menu visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Thank you for taking the time to share your experience with us. All the staff and the hospital stay was excellent all round, Especially ward 22 staff, Visited General Medicine on November 2021, Report review titled Great Caring Hospital as unsuitable, Dear Mac, Docteur Clment THOREZ est une Dentiste franaise situ Roubaix, Hauts De France. I am very grateful that you have taken the time to give us your feedback, and am so pleased that you found the staff to be caring and helpful throughout an unpleasant procedure. Head of Patient Experience, by Geoffrey Lawson - Posted on 04 August 2021. Breakfast is around 8am with other mealtimes as stated below. Take care, We see patients who need both planned and emergency surgery. Visited Gastrointestinal and Liver services on July 2021, Report review titled Wonderful Endoscopy Unit as unsuitable, Dear Malcom, This is for a period of around 7 weeks while ward 15 is being refurbished. What a lovely, thoughtful review of your stay on Ward 22 at North Tyneside General Hospital. Find company research, competitor information, contact details & financial data for DAMART of ROUBAIX, HAUTS DE FRANCE. Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice. Best wishes, endobj I will look out for your email. Thissells sandwiches, drinks and snacks, newspapers, toiletries and gifts. Behind surgical day unit on main corridor. {%Vwk?W?,:uNhxdol R](\QzvG > You will then use this ticket to pay at a pay station before leaving. I'd want to extend our sincere condolences for the loss of your Mum. We understand visiting is important so have arrangements in place to allow controlled visiting on our wards and departments. Type of ward Palliative care Ward visiting times The Consultant explained our mother's plan of care very clearly . I have tried ringing them to be hung up numerous times. Charges. Il est rare que je prenne le temps d'crire un avis sur un gymnase mais l je m'en sens oblig de partager mon exprience Les postiers font signer des recommands par les voisins. To book call 01289 356664 or 07774 788627. Every member of the ward team demonstrated care and compassion towards our mum and family. Head of Patient Experience, by Miss J M Ford - Posted on 20 July 2021. We will be able to do this if you could privately share, with her consent, your mothers full name and date of birth by emailing: patient.experience@nhct.nhs.uk If you need to know where to go for urgent advice or care you can call NHS111 24 hours a day, seven days a week. Roubaix, Hauts-de-France, France Lat Long Coordinates Info. Suspended ratings are being reviewed by us and will be published soon. Docteur Clment THOREZ est situ 11 Boulevard du Gnral Leclerc, 59100 Roubaix, France. All staff from cleaners, healthcare workers, nurses, anaesthetist, registrars and Consultant were fantastic. Suspended ratings are being reviewed by us and will be published soon. Its great to read that felt well cared for in an efficient and friendly manner. Best wishes, We use cookies on our website. review titled Awful experience made good. From the moment I entered to the moment of walking out of the door at the end I cannot overstate the excellent friendliness and professionalism of every member of staff. It is also good to hear that they listened to you and that you received clear information. If you need to know where to go for urgent advice or care you can call NHS111 24 hours a day, seven days a week. Head of Patient Experience, jammed my leg in door of car split open as on blood thinner medication blood every where advised to go to north Tyneside general hospital which we did .They are so efficient after signing in see one nurse who looked at the wound after assessing it took me back to waiting room after short wait took me to a cubicle a very nice nurse stitched and dressed the wound I would like to thank them all for looking after me, Visited Urgent Treatment Centre on June 2021, Report review titled holiday accident as unsuitable, Dear Barbara, We would also like to confirm details of any appointment which may have been made for your mother. Published on nhs.uk on 15/12/2016 at 01:31. . nhs.uk This will mean a great deal to the team. North Tyneside is a general hospital with a full range of diagnostic testing,outpatient clinics covering a range of specialties, as well as facilities for care of the elderly. the service is performing well and meeting our expectations. Anyone attending our hospitals and community settings must continue to wear a face covering, socially distance and wash hands regularly, to protect patients, visitors and staff. Your words will mean a great deal to the team, I will ensure they receive a copy of your note. Covid-light wards are: Northumbria Hospital ward 15, North Tyneside General Hospital wards 7 and 8, Wansbeck General Hospital wards 10 and 11 and Hexham General Hospital ward 3. North Tyneside has a shop by the main entrance run by our Hospital Volunteer Service. We are sorry to have to continue to do this but this hopefully helps your loved one and other patients feel safe in our care. The Consultant explained our mother's plan of care very clearly and dealt with our concerns sensitively. When is the best time for relatives to contact the ward to check on patient? Trouvez de vrais commentaires et valuations de clients ou rdigez votre propre critique. You will be cared for by several different members of staff including doctors, nurses, physiotherapists, speech and language therapists, occupational therapists and other support staff. This ward was previously situated in ward 15. Ward 21 Rake Lane North Shields Tyne and Wear NE29 8NH. Your GP can treat the majority of healthcare needs and are the first point of contact for most medical problems for you and your family. North Tyneside General Hospital Ward Name / Number Ward 15 Direct dial telephone number 0344 811 8111 Location of ward Please note that from Friday 10 August ward 15 at North Tyneside General Hospital is moving to ward 24. Wishing you well, and take care, 5 0 obj Ward was clean and well organised and all the team seemed to get on so well even when they are very busy, hats off to them all and thank you for all your kindness and care, Report review titled Day surgery unit (amazing Care) as unsuitable, Dear Sir/Madam, % Surgical wards must remain Covid-light, so visiting will remain restricted. Provided and run by: . To learn more about how we use them, please view our cookies policy. the service is performing badly and we've taken enforcement action against the provider of the service. Anna Burhouse We really appreciate you raising these important issues with us and look forward to hearing from you. We are still asking visitors to wash their hands regularly. North Tyneside General Hospital. Check TheTrainlinefor timetables of all services. Rake Lane 7 0 obj Close menu, by Anonymous - Posted on 05 November 2021. To learn more about how we use them, please view our cookies policy. North Tyneside General is situated on the A191 approximately 8 miles east of Newcastle. I was fortunate to have been referred to this Endoscopy Unit. cK. When is the best time for relatives to contact the ward to check on patient? They made what could have been an dreadful time bearable. Patrick North Shields I had a colonoscopy and although the experience was not very pleasant, the staff were fantastic. the service isn't performing as well as it should and we have told the service how it must improve. Thanks again, and take care, Your review reflects the contribution of every team member in providing a smooth and efficient service, without forgetting the importance that personal touch. Review titled North Tyneside General Hospital Replied on 15 September 2021 Dear Teresa, We would also like to confirm details of any appointment which may have been made for your mother. Care teams across all functions in day surgery ward and then ward 7 in main hospital were terrific. What are visiting hours at Cramlington hospital? In addition to this, when visiting you are reminded to expect: This visitors guidance does not apply for patients at the end of life, maternity, the childrens ward and SCBU (Special Care Baby Unit). North Tyneside General Hospital Ward Name / Number Ward 23 Direct dial telephone number 0344 811 8111 ext 32030 Type of ward Ortho-geriatrics Ward visiting times Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival Are children welcome? Follow A19 Southbound and join the A191 toward North Shields and Tynemouth. The ward also has close links with rehabilitation services. I am so glad that you are able to find some comfort in the fact that your Mum was so well cared for by the team on ward 24 and that your needs as a family were also addressed with kindness. Everthing is well signed posted and the hospital staff are great. to wash your hands at the hospital entrance and wear a mask when you enter the hospital, to wear personal protective equipment (PPE) and observe social distancing, you should not visit if you feel unwell, have been asked to self-isolate, or believe you may have been in contact with someone who has Covid-19, For information about an appointment call, Patient Advice and Liaison Service (PALS). made me feel very comfortable and kept my spirits on a high but also quick to respond to medical needs. As stated I have lived overseas and I am used to being given the information almost immediately. North Tyneside General Hospital Ambulatory care Anaesthetics Children's outpatients Day surgery Diabetes resource centre Discharge lounge Endoscopy Estates . From the A19 Southbound. Your GP can treat the majority of healthcare needs and are the first point of contact for most medical problems for you and your family. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. NE29 8NH, Posted via Take care, endobj As hosptials go it is quite clean and not to bad a place Useful 1 Qype User (IMPETI) Get the latest business insights from Dun & Bradstreet. endobj Ward 15 is an adult Neurosurgical/Spinal ward which provides care and treatment for patients undergoing various neurosurgical investigations and operations. Besoin d'une adresse, d'un numro de tlphone, les heures douverture, dun plan d'accs? Every member of the ward team demonstrated care and compassion towards our mum and family. Get the latest business insights from Dun & Bradstreet. It has an urgent treatment centre whichprovides services to treat an illness or an injury that requires urgent attention but is not life-threatening. Saturday to Sunday 1.30pm- 7.30pm. I am sorry to hear how unwell and vulnerable you felt, but pleased that the staff did all that they could to reassure you and treat you with professionalism. The centre is open between 8 am midnight seven days a week. Inadequate From the A19 Northbound. Any other browser may experience partial or no support. Your wonderful feedback will give the teams who treated you a real boost, and I will make sure that they receive your comments. For up to date bus information, please use theTravelineservice. or call us on 0845 113 0012, Response from To learn more about how we use them, please view our cookies policy. Tell us what was good and what could be improved, say thanks or call for change Thank you for taking the time so soon after your appointment to reflect on the care you had with us in the endoscopy department at North Tyneside hospital. Saturday to Sunday 1.30-4.30pm, In addition there is a restaurant where you get hot and cold food and refreshments. North Tyneside General Hospital 9 years ago. [B AuO ~G@H?Th!lgE\U*BB0C# sE}QL. Thank you so much for taking the time to give your feedback on the experience which you had at the Endoscopy Unit, North Tyneside General Hospital. Share your experiences of UK health and care services, Ward 24 - North Tyneside General Hospital, Published on nhs.uk on 19/06/2013 at 04:00, Default Very caring and helpful. I just wanted to say thank you for taking time to review the care which you received at the Day Surgery Unit, North Tyneside General Hospital. speak with Ward Sister/Nursing staff if would like to visit outside visiting hours. O%*w= ]p\=R:feIwT]vOiL]f}^9|LKj~J?wAn/K?}86xNV=X a 3e&`}_\.dXZvy o+* Northumbria Specialist Emergency Care Hospital, Copyright Northumbria Healthcare NHS Foundation Trust 2023, What patients may need to know about the daily routine on the ward. Wishing you well, and take care, Those wishing to visit should check arrangements with the ward. Thank you very much. They have my number and know to ring me regarding my mother's care but insist on ringing her direct. About: Equality, Diversity and Inclusion Lead, Attended for day surgery and was treated with care, dignity and compassion throughout the day. Type of ward Mental health services for older people Ward visiting times Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival I will pass your comments on to the team on Ward 22 and our estates team; I know that they will be delighted to receive them and will appreciate any suggested improvements. The tea and biscuits sound like a much appreciated touch! Nurses station - 0191 293 1343 liaison nurse or occupational therapy - 0191 235 4900. Vous pouvez galement trouver l'heure de travail et la carte sur la carte de Docteur Clment THOREZ. There are a number of designated free parking bays reserved for disabled drivers displaying a valid blue badge permit. If you need additional assistance reading our website please use our accessibility tool. I cant praise them enough. Posted on 05 July 2014 Report as unsuitable North Tyneside General Hospital has not yet replied. We really appreciate you raising these important issues with us and look forward to hearing from you. When is the best time for relatives to contact the ward to check on patient? 11 Boulevard du Gnral Leclerc, 59100 Roubaix, France, Scannez le QR Code et enregistrez l'Adresse et le Tlphone de l'Entreprise sur Votre Smartphone. I need a few more details from you first, and would be grateful if you could email me at patient.experience@nhct.nhs.uk with your full name and date of birth.
