The washroom surveyed has a wheel in shower, a toilet and a wash basin. I struggle with my diabetes and they do not suggest anything different than increase my units and it never works, they lecture you if you mess up, I suffer mental health and work a full time job which they do not care about. The colour contrast between the shower wall-mounted grab rails and wall is poor. Accessibility Please see the AccessAble pages on Ward 3 at Bradford Royal Infirmary and accessible parking.Information on general car parking at the hospital is available here. Kind regards There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people. or call us on 0845 113 0012, Response from About: visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Access to Duckworth Lane is via gate 2. As a Trust we value all patient feedback as an opportunity to help us keep improving our services. I appreciate the staff have to deal with some idiots but they all seemed unapproachable and unwilling to to help anybody, even a lady who was clearly in lots of pain, distress and very poory. Copyright 2023 AccessAble. The tap type is lever. Here . Was on an assessment trolley 11 hours and as their were no beds on the ward a full size bed was brought into the bay after 11 hrs until a bed on the ward was available. The entrance door(s) does not/do not contrast visually with its immediate surroundings. The handrail(s) is/are on both sides going up. 0000076354 00000 n My husband was admitted on the morning of 22 January, the nurses , doctors and all staff in this ward , the care he was given was to the highest level , they work so hard, and all are . It has largely been a step-down model with a discharge to assess mentality linked to our older people assessment unit. The step(s) is/are located leading down from the car park to the Smith Lane Main Entrance. Something as simple as another waiting area could have been easily rectified and made an individual who may already be encountering a multitude of emotions feel better. To enable us to do this please could you contact our Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk. The colour contrast between the washroom floor and walls is good. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. As you face the toilet the wall-mounted grab rails are on both sides. 0000085888 00000 n Detailed information, also I describe the panic in our communities as fake news spreads like wildfire, scaring patients from coming to hospital and triggering nasty threats to our staff. . Id never had surgery before, never stayed in hospital so I was anxious and fearful. Access from the city centre is via the B6144 and Toller Lane. )E$KFOZv^5;)"LD"13,YoTzE/u? There is not a clear knee recess beneath the low section of the desk. Official information from NHS about Bradford Royal Infirmary including contact details, directions, opening hours and service/treatment details The height of the towel dispenser is 150cm. All staff on ward 20 were excellent, they were very pleasant, it did take till 7pm to get a bed on Ward 20 from the assessment area, but I fully . This site is part of Newsquest's audited local newspaper network. For more information about what these symbols mean, view our Accessibility Symbols Guide. There is not a flashing fire alarm beacon within the washroom. There is a flush, however it is not on the transfer side. The lift controls are 104cm - 114cm from the floor. The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm. This is a Shakespearian tale with a cast of hundreds, everyone with their own deeply personal tale to tell. All patients can have two visits each day of up to an hour from two people between 2-7pm (which includes siblings), bookable directly with the ward. 0000093326 00000 n The step(s) is/are located leading from Smith Lane to the Smith Lane Main Entrance. Grandparents may now have a daily, pre-arranged visit of up to one hour to the neo-natal unit. My Metro Journey Planner for both bus and train. Recordings with frontline staff at Bradford Royal Infirmary, taking you behind the scenes on the wards as they plan for the onset of COVID-19 and then cope as the patients arrive. Chronic diseases of which we could treat the symptoms, but rarely cure. Covid-19 has received overwhelming media coverage. Access to the Women and Newborn areas of Bradford Royal Infirmary are serviced via Smith Lane Gate 5. Ward 30 acute admissions Unit for neck of femur and acute elderly care. They didn't have to do it. Clear signs indicating the facilities on each floor are not provided on lift lobby landings. If our guide needs updating - just let us know using this form. The floors which are accessible by stairs are 0,1,2,3. The route from the car park to the entrance is accessible to a wheelchair user with assistance. The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 600cm. Access to the Women and Newborn areas of Bradford Royal Infirmary are serviced via Smith Lane Gate 5. 0000079328 00000 n The hospital does have a dedicated car park. Visitors/siblings should not attend if they have a temperature, cough, vomiting, diarrhoea or any other infection. There is a door release button but it is not at a convenient height for wheelchair users to exit. Telephone: 01274 425990. There is a/are general domestic waste and clinical waste disposal units. The colour contrast between the external lift control plate and the wall is good. There are also 2 electric vehicle charging points in this car park. Today that care was lacking. If you think youve got what it takes to join us, please contact us by email at careers@bthft.nhs.uk to discover more about our latest opportunities. Visited Obstetrics And Gynaecology on February 2023, Report review titled Do Better! They will help direct you to the most appropriate service. There are manual, double doors which may be difficult to open to exit the stairwell on all floors. The door(s) open(s) away from you (push). So, did the Bradford choir have Covid-19 in January? It starts with Karen, our cleaner and her worries about her shielded husband and family. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. I'm not a soft person but I was genuinely disgusted with the treatment this woman got. There is not a flashing fire alarm beacon within the room / area. Consider the fact that a woman who has gone through a loss or losses will already be experiencing an impact to their mental health. BD9 6RJ, Posted via The car park is located at the rear of the hospital site, to the right of the Smith Lane Accessible Parking, enter via Gate 6. There is not a flashing fire alarm beacon within the cubicle. There are manual, double doors which may be difficult to open to exit the stairwell on all floors. Our wards include: Our intermediate care wards are for patients of any age (but usually older people) following an acute hospital stay or those who are trying to avoid an acute hospital stay. Access to Duckworth Lane is via gate 2. Every single one of them were amazing! Ward 21, professional, caring, empathetic, patient, knowledgeable and dedicated. There are no standard toilet facilities on the ward for visitors. The car park is located at the rear of the hospital site, to the right of the Smith Lane Accessible Parking, enter via Gate 6. They focus on rehabilitation and restoring functional abilities, with medical input from consultants, GPs and multi-disciplinary team-working. 16 0 obj <> endobj xref 16 52 0000000016 00000 n Here are the visiting arrangements for each ward: All patients can have two visits each day of up to an hour from two people, bookable directly with the ward. There is not a hearing assistance system. My diaries offer a birds eye view of the unfolding crisis, starting on March 12, four days before the Government launched the first of its daily briefings on the coronavirus response. The height of the toilet roll holder is 86cm. 0000112094 00000 n I am a diabetic patient at Bradford royal infirmary. contact IPSO here, 2001-2023. The toilet has a wall which can act as a back rest. Who has Care Opinion told about this story? Thank you. The male night nurse came on duty, stood at the end of my bed looking at his notes on the computer, didnt speak to me then just handed me some painkillers without asking me my name or if I required them. The lift is approximately 6m (6yd 1ft) from the Smith Lane Entrances. Handrails are not at the recommended height (90cm-100cm). Has Covid changed hospitals for the better? The height of the Nurses' Station desk is 116cm. + !rD|X (nY}G~@Vs}$ji4x Mobility aids are available to help patients move around and include; wheelchairs. The lighting levels at the reception point are good. Around 1 t.co/2AqUGnY0HG1st May 2023, During #nationalgardeningweek here's a huge shout out to our #greenfingered gardening team who keep our hospital gr t.co/meFYB4ldEJ1st May 2023, Privacy statement Accessibility statement, Volunteers do not receive disability awareness / equality training. The dimensions of the lift are 128cm x 278cm. 0000011218 00000 n As a Trust we value all patient feedback and would like to investigate the concerns you have raised. All the staff were friendly, reassuring and very professional. 0000089604 00000 n Whilst on the ward communication between medical staff was appauling. B> qP`mV7%Q>BWLc|T}S= b{]mA1ZfU6/I21}EuNJc2]!+rxBF#6G4QUYcHI}`eoq>WP4k(b)3NauRtSmzyxv0#[P This must have been a very worrying time for you. There is step free access to the reception point. Ward 21, professional, caring, empathetic, patient, knowledgeable and dedicated. Those ads you do see are predominantly from local businesses promoting local services. Take the lift to level 3. Bradford Even the cleaner shouted at her for being sick in the cardboard tubs. BD9 6RJ, Posted via Coronavirus doctor's diary: We're getting self-harming 10-year-olds in A&E, Karen caught Covid from the hospital - and took it home, "Close to death from Covid, I asked them to save my baby", "We turned 90, moved in together - then got the vaccine", "Covid killed my wife - so I'm taking part in a vaccine trial", The Yorkshire cemetery struggling to keep up with burials, We are first-hand witnesses of this devastation, "We blame Eat Out To Help Out for our tragedy", "We're no longer heroes - this is the new normal", A heartbreaking insight into the impact of lockdown, Trying out tech that may help make worship Covid-secure. on the right to withdraw consent, can be found in the website's privacy policy. The entrance door(s) does not/do not contrast visually with its immediate surroundings. Our 360 view is packed with heart-wrenching moments, from the couple who fell in love as teenagers who were now battling covid-19 together, through to the young lovers who married on the ward hours before one of them died of the disease. 0000080266 00000 n The dimensions of the washroom are 355cm x 225cm (11ft 8in x 7ft 5in). Review titled Bradford Royal Infirmary Replied on 20 April 2022. Thank you for your kind words, we are always grateful to receive such positive feedback. The lift controls are 104cm - 114cm from the floor. There is room for a wheelchair user to manoeuvre. The colour contrast between the external lift control plate and the wall is poor. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. Accident & Emergency departments are not always the quickest way to have minor injuries treated and you can seek advice initially from the NHS 111 service. Ward 3 Telephone: 01274 364355. - KT]_L ^!X5S0y There is not a canopy or recess which provides weather protection at this entrance. I do hope you received treatment for your burn and would invite you to contact our Patient Experience Service (PALS) to discuss your experience in more detail on 01274 364810 or by emailing patient.experience@bthft.nhs.uk. There is a dropped kerb from the drop-off point. By clicking any link on this page you are giving your consent for us to set cookies. The car park does not have a barrier control system. There is a/are manual, heavy, double door(s) between the Smith Lane Accessible Parking Entrance and the department/service. I had to wait outside for 2 hours till evening shift came on who let me in..even they were dumbfounded. There is not a tall mirror, with suitable specifications, for ease of use. There are no accessible toilet facilities on the ward for visitors. Handrails are at the recommended height (90cm-100cm). 0000094928 00000 n 0000084471 00000 n Thank you for taking the time to share your feedback on your visit to the eye clinic. Anyway, I dont get sick often so my experience in hospitals is very close to none .. but if this is what an A and E is supposed to be, you might asleep stay at home and just die in pain, cuz I dont see the difference between dying at home unattended and dying at the A and E unattended The dimensions of the lift are 160 cm x 140cm. The car parks are accessible from both Duckworth Lane and Smith Lane. I have been trying to get out on a pump for years now and doing everything they ask me to do to get on one and every time I ask theres a new excuse, even though they know I struggle with my diabetes. I am so shocked honestly. I follow the patients from their death-defying survival stories back to where they first became infected. Handrails are not at the recommended height (90cm-100cm). The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor). Access from the city centre is via the B6144 and Toller Lane. ". The toilet roll holder is not placed higher than 100cm (3ft 3in). Ward 29 acute care of the elderly. With smiles on their faces and great professionalism. The colour contrast between the shower wall-mounted grab rails and wall is poor. ". There is not a tall mirror, with suitable specifications, for ease of use. Ward 3 admissions and assessment. There is not a colostomy changing shelf for standing users next to the toilet. The colour contrast between the washroom floor and walls is poor. Both parents can now visit the ward at the same time. Report review titled Amazing staff!! The Trust says it also recommend visitors washing their hands or using hand gel frequently and maintaining social distancing where possible. Access to Ward 3 is via the Smith Lane Accessible Parking Entrance. My name is Catherine Healy, I have recently taken on the role of replying, (along with a colleague), to Care Opinion posts. A maximum of two people should be at the bedside at any one time for social distancing. Access to the main hospital is via Gate 6. The contrast between the wall-mounted grab rail(s) and wall is poor. Bradford Royal Infirmary. The height of the towel dispenser is 145cm (4ft 9in). The step(s) is/are medium height (11cm - 17cm). The midwife was OK with this. Inside the venue, there is level access to the male toilet(s). The "moonshine weddings" breaking Bradford's lockdown, The fake news about schools that's misleading parents, How gardening could help in the fight against obesity. It was lovely to hear your kind words about all the staff and I will ensure that this is passed onto them. Patients are usually admitted via Accident and Emergency or by their GP. The hand sanitiser is not in a suitable position for wheelchair users. The lift is approximately 6m (6yd 1ft) from the Smith Lane Entrances. as unsuitable, Thank you for taking the time to share your feedback on your visit to the eye clinic. There are parking charges for the hospital car park. The services that stop here are the 617, 618, 620 and 680. The nearest train station is Bradford Interchange and is approximately 4.7km from Bradford Royal Infirmary. The email address for the Patient Advice and Liaison Service (PALS) is. The height of the reception counter is low (76cm or lower) . Medication I was bring given prior to my CT was delayed as staff were not aware of dosage prescribed and how to administer which concerned me. Moving forward we are hoping to offer a comprehensive geriatric assessment to all patients, with a view to preventing admissions from primary care. We do take all feedback seriously and use it to improve the care we provide. The lift is located at the Smith Lane Entrances. The route from the car park to the entrance is accessible to a wheelchair user with assistance. Read about our approach to external linking. As you face the toilet pan the transfer space is on both sides. There is a small lip on the threshold of the entrance, with a height of 2cm or below. In my experience sitting in a waiting room amongst multiple pregnant women with a television screen that relayed pregnancy and newborn advice was traumatic and insensitive to say the least. My NHS training taught me about Western diets and unhealthy lifestyles and the heart disease and cancers that they inevitably caused in our ageing populations. @WYAAT_Hospitals. Labour Ward and Birth Centre - Two birth partners are permitted. 0000085482 00000 n The width of the door opening is 150cm (4ft 11in). Report review titled Oustanding as unsuitable, Hi The emergency pull cord alarm is not fully functional. There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. Twice I had a run in with the receptionist who wouldn't allow me to sit with my partner even though it was with in visiting hours. There is a door release button but it is not at a convenient height for wheelchair users to exit. The width of the door opening is 87cm (2ft 10in). And I follow up on some of those who left Bradford Infirmary after treatment for Covid-19: some are weakened and may have long term health conditions to contend with. Access to Duckworth Lane is via gate 2. The contrast between the walls and floor is good. Menu Clear signs indicating the facilities on each floor are not provided on lift lobby landings. The telephone number for the Patient Advice and Liaison Service (PALS) is 01274 364 021. The internal controls for the lift are within 90cm - 120cm from the floor. My Metro Journey Planner for both bus and train. We deliver high-quality healthcare from sites across Bradford. We use cookies on this site to enhance your user experience, Hospital Parking (Smith Lane - Accessible Parking), Outside Access (Smith Lane Accessible Parking Entrance), Outside Access (Smith Lane Main Entrance), Lift (Lift 33 - Smith Lane Entrances), Other Floors (Main Hospital Corridor Next to Lift 12), To view the web page described above click here (opens in new tab), To see the hospital parking charges please click here (opens new tab), Availability and Location of Standard Toilets, Bradford Royal Infirmary Main Building link (new tab) - click here.
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