Then, press the POWER button again to turn the DVR on. The pattern seems to be good for two weeks, bad for a week, good for two weeks. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. The screen flashes once the recording starts and completes. AMD: AMD Radeon HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series, and R7 series. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. I answered the Community_Help handle message. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. See to it that the Record game clips and screenshots using Game DVR setting is turned on. I called tech support at Spectrum and spoke to 2 very nice gentlemen but neither seemed to have a clue as to why it happened or what they were doing about it. If the program you are currently watching pauses, then the PVR functionality has been successfully restored. Also a couple other programs scheduled to record later today are not showing up. Then recentlyi experienced the same problem, no 5 minnotification appeared to advise a programme was due to record and subsequently notimer recording took place. Click hereto learn more about DVR DVR Phone Voicemail Voicemail Call history Call History International International Call waiting Call forwarding When you start to fast-forward, you'll automatically be returned to where the show picks up once the break's over. Very frustrating. Learn more @OptimumHelp Optimum Stores Report Abuse | Accessibility | Storm Preparedness | Legal Compliance Service Terms & Info | Copyright Policy | Privacy Notice | About Altice USA Not associated with Microsoft. I don't know what Spectrum did over the last few weeks, but they really have messed up. Turn on your TV and select the matching HDMI input for Optimum Stream. Hello, @horigan, thank you so much for giving us that update! Message edited 1/18/2013 10:45:04 AM. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. . I felt as if I was the only person who had this trouble and now I see that I am not alone. Choose Open folder to see your captures in File Explorer under Saving captures. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. It turns out that even though I launched the recordings from channels I have access to, the playback of the recordings is being blocked by the NFL Network since I don't have access to that channel. You can also move this to different places on your PC, including elsewhere on your hard drive or to external drives. Check out our guide on the best game recording software to use in 2019. att.com. That post suggested that i retune the TV , not automatically but manually (under broadcasting , then expert settings). Please try again later. If I try the recording an hour or couple later it will play. Not associated with Microsoft, Customized shortcuts for Game bar not working, Xbox game bar not working/not opening on Windows 10/11 [Fix], Netwbw02.sys BSOD Error: How to Fix It on Windows 10 & 11, Mfc42.dll Missing: How to Fix Or Download It Again. Hi there! Connect Optimum Stream to your TV using the HDMI cable. We have a 32 Vizio smart TV. Heads up friends! Change the video output resolution on TiVo Mini. Troubleshoot & Resolve Tool on U-verse TV, Restart your U-verse TV receiver (DVR) by holding down the. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Make sure you enter something in the Title area for your new post. Find Broadcast DVR Server (bcastdvr.exe), click on it and go to End task. I also noticed that this issue depends on the app. When I checked the app, these out of date scheduled shows did not appear. We hope that these solutions are going to help you to solve your issue. Most of my recordings are pixelated and not worth watching. Watch live TV and On Demand and enjoy DVR playback anywhere in your home, using WiFi. Before posting a new question, please check out our, You are currently viewing the Spectrum Community Archives. Game DVR recording is a great addition for all gamers in Windows 10. and our Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. I canceled the series and rescheduled the series and after about a minute it showed up in the recordings list. 11:06 AM NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. Hello, Our scheduled viewing and scheduled recording function on our TV has recently stopped working. I couldnt believe a 1 month old TV could have failed somehow (the hard drive is fine) and felt a setting must have changed somehow.I tried this and it worked for me and sorted the problem. Sign into manage your DVR and TV features. Time-saving software and hardware expertise that helps 200M users yearly. Please do not take this as a personal complaint of you but I really like the concept and get frustrated when I cant use it. 09-11-2018 Seems like I have to reboot the box a lot more often these days. I though my shows were coming through the dish not over the internet. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Guess what, my TV has packed up with scheduled recordingsno longer working, no 5 min notice of recording and no recording then taking place. All it takes is a few steps. Sign in. Copyright Windows Report 2023. Enjoy Optimum TV on any device and turn every screen into a TV. I went intoMenu , then Broadcasting, Expert settings then TVkey Interface , then Guide. Recordings from DVR are pix. Having trouble with a U-verse TV recording? Custom keyboard shortcuts may sometimes not work because some games block keys. 04-12-2018 Navigate to the Recordings section of My Stuff. The occasional Recording Unavailable Were sorry were unable to play your selection. How do I need to talk to get this taken care of? Samsung admit it is a non repairable problem. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. From here you can cancel the recording, or change the settings (which is what we want to do). Too many buttons to push to get there. We have recorded the late night Brian Williams show for ages. Highlight "Play" and press SELto start watching. in, I have also recently had the same problem with my Samsung UE55NU8000 in that it was working on timed recordings with the 5min notification before the programme started, then it recorded to my 4TB harddrive and this worked fine for about 1 month or so. After multiple convos with Hulu support and team, this issue is still present and is caused by a series of blockers. I had a KS9500 and had the same issues. When three white dots appear on the screen, unplug the receiver/DVR again. First, you will need to open the Optimum App on your computer or device. I sent screenshots and info to the Community_Help handle message. I had two recordings. I have checked and it looks like the ticket that was opened. . Service unavailable at this time. In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. 03:07 PM Its not even worth it to watch a recorded show because you miss so much. Restart the game and try recording again. DVR allows you to record up to 15 shows at the same time. 29-11-2018 The next thing were going to try is resetting the Windows Store. Apparently the DirecTV DVR is showing that General Hospital is set to record all this week and that the episodes are new, but so far none of them have actually recorded. To fix the issue, restart Game DVR: Close the game. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Last night, and continuing into today, I started having the same problem -- and workaround (not that I should need one) -- when trying to set other recordings. Select the option called 'Modify recording settings for this program' which has a wrench icon. Monday, December 27th, 2021 3:00 PM Closed Can't play recorded programs I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. Highlight Recorded On then press 'OK' Ensure that 'All Devices' is selected 2 0 U user_9785b3 Visitor 2 Messages Leaderboard. X | `>`. I had one series recording that was scheduled to start at 6:00 am this morning. Some of my shows didn't DVR. Yes on my 65ks9500 since August. We're sorry that didn't solve your issue. mv020 over 6 years ago. Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. Invalid password, please complete all fields. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Plug in the receiver and DVR. Thank you for that information. Weird. (This takes 5-8 minutes and impacts any DVR recordings in progress.) If you are having troubles fixing an error, your system may be partially broken. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. I agree, this CDVR issue seems to be similar to that of a week or two ago. The Cloud DVR is really annoying at times. Select Recordings > Scheduled and press OK to validate your settings. The others, by component connection. Using the arrow buttons on the remote select 'Saved'. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm in the seacoast NH area, and this does seem linked to stations no longer appearing under the Guide as 'Free to Me', even though they are part of my cable package., -----------------------------------------------------------------------------------------, My DVR is refusing to record some shows and I'm unable to determine why. This is not applicable on TiVo Mini VOX. I suppose I have a claim under the sale of goods act against the retailer (Currys) but Samsung support really is a case for BBC watchdog! I watched one and when I came back to watch the other both were gone. Hi @The_Way_I_See_It! Moms give us everything. 21-01-2018 I was advised it was a Freeview issue, not Samsung's fault, but when pointed out the same happens with the built in freesat they went quite on that. We have a UE49MU7070 smart tv recently purchased. Anyone have any insight as to what the issue maybe? in. If I do a Spectrum speed test when I am having issues with a recording I typically get a Download speed over 200 Mbps and an Upload speed over 20 Mbps. I get similar errors on my Android phone app and web page interface. I know its been a couple days since you last reached out. Ensure all cables are plugged in correctly. I do wish Samsung would get this right. If you press the Record button from the on-screen guide, there are three options: 2 timessets the series for that channel in that time slot. I had a program that was scheduled to start at 3:00. in. I dont know if you have tried this but it has now worked for me. Follow the on-screen instructions to complete set up with your remote. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. I don't really get Spectrum new customer I was told they are the best and their app and dvr are error riddled. I had the same issues. in, 13-09-2018 As a workaround I have found that attempting to mark a show/series for recording multiple times can assist as well as ensuring to schedule the recording the same day. Yes, still having the issue. At 6:20 or so it did not appear to have started recording even though it had the double dots on the web page guide indicating it was scheduled. Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. You can select these functions and they will show in the scheduler however no notifications are received or recordings started. The Post button will remain greyed out if you don't have a Title. We can't get your messages right now. AT&T Community Forums. For example, Penn and Teller Fool Us airs 9pm-10pm. Optimum.net is compatible with a wide range of browsers. Please let us know if you continue to get those errors. 03:03 PM Now, press Windows button + G again, and you should be able . If you still cant access the game bar, maybe your game is simply too old for it. But an hour ago I tried a full reboot by unplugging the box, waiting 30 seconds, then plugging it back in. Samsung had me resetting, the replaced the one connect and main board, each time it would work for a couple of weeks then stop. Hey there! Well we have a couple of advice for you, if that happens. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. The problem looks very much like the same problem that occurred last week 4/22/2022 for about a day. Skip to main content. I would like to advise that our engineers still are working on this. I canceled a series recording and then reinstated it, but it still has not recorded anything this evening. Check all your drivers now in 3 easy steps: How to fix game crashes and other issues on Windows 10. I recommend rebooting your modem and running a speed test to verify your internet is working well. . , I've tried going in and removing future scheduled shows temporarily to see if its because the DVR is anticipating being full, but this made no difference. I have my DVR set to automatically record several shows. I have my DVR set to automatically record several shows. We will debit Report to your retailers as a fault immediately. When three white dots appear on the screen, unplug the DVR again. If you want a response from the company it is best to contact Customer Support. To make sure you posses hardware strong enough to record clips with Game DVR, open your Xbox app, go to Settings, Game DVR, and if you see the message This PC cant record clips, you dont have enough hardware capacity for that. Below, you will find a list of several known issues with Game DVR and some solutions we found: Users wont see the Game bar in PC games in full-screen mode. Program didn't record. I'm spending too much money on an unreliable service and I am not happy about it at all. Trouble Canceling a DVR Recording. I would recommend cancelling any other scheduled recordings and rescheduling them. I have over 45% space available on the DVR. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising.
